Project Support Officer

Canterbury, Kent (GB)
£18,212 - £19,828
19 Jun 2017
End of advertisement period
10 Jul 2017
Contract Type
Fixed Term
Full Time


Project Support Officer
Fixed Term for 12 months in the first instance
Full Time (37 hours per week) 
Salary Grade C - £18,212 - £19,828

Ref: PVCR1644

Canterbury Christ Church University is delivering an ambitious programme to transform its business processes and ways of working, with the aim of enrolling more students and significantly improving the experiences students have. The programme will also help to make the University’s services more efficient, and will make a positive difference to day-to-day working life for University staff by freeing up more time to focus on value-adding activity. 
The Christ Church Process Improvement Programme Team are supporting this transformation by delivering projects chosen by the University’s Senior Management Team in order to improve outcomes for students along their journey from initial enquiry or application to graduation and beyond.   

The Role

The Project Support Officer will support specific projects delivered by the Christ Church Process Improvement Programme.  In the first instance support will be required for two major change initiatives: the Academic Journey project and the Smartcards project.  You will also play a pivotal role in producing the University’s Project Practitioners Toolkit.  The Project Support Officer will also provide dedicated team support to ensure the function operates effectively in a fast paced environment.

The Project Support Officer’s main purpose will be to provide research, analytical and administrative support to specific projects and proactively enable successful project delivery by defining, implementing and monitoring all relevant processes in a timely and effective manner. 

You will help the team in delivering workshops, tracking work packages, analysing data and producing progress reports. As a key member of the team, you will have an opportunity to learn further project management skills.  

The Person 

You will need to respond quickly to changing priorities and issues that arise with projects and provide solutions where possible. This will ensure high-quality project deliverables are produced on time and to budget. As part of this, a key feature of this role will be managing stakeholder engagement and communications.

You will have demonstrable experience of project management co-ordination/support (or similar), experience in organising groups, teams or committees and strong analytical skills. 

A proven track record of communicating clearly in both oral and written form and have a self-reliant approach to work. You will need to rapidly build effective working relationships and be able to confidently liaise with senior colleagues including in formal settings.

Additional Information

Canterbury Christ Church University is located in the world famous Cathedral city amongst stunning history and heritage. Canterbury is a thriving international destination, with many students and staff choosing to study and work here, making this historic, cosmopolitan city vibrant and culturally diverse.

Our staff enjoy competitive salaries and a great working environment with a number of benefits ranging from the occupational pension scheme to use of the University’s facilities including the library and fitness centre. We are strongly committed to equality and recognise the value of a diverse workforce. 

We offer generous holiday entitlements plus eight bank and public holidays, as well as discretionary days over the Christmas period.

This post is fixed term until July 2018 in the first instance.  A secondment opportunity may be considered.

How to apply 

Closing date for applications: Monday 10th July 2017 
Interviews are to be held: Thursday 20th July and Friday 21st July

To apply online, please click the ‘Apply for this job’ button below. To gain further details about this post please visit our Vacancies page:

Please note, Canterbury Christ Church University reserve the right to bring the closing date of this position forward where a high volume of applications are received.  

If you require further information regarding the post please feel free to contact Amy Bray, Director of Strategic Change and Improvement Programme or 01227 782137 quoting reference number PVCR1644

If you require further information regarding the application process please contact the Recruitment Team at quoting reference number PVCR1644. Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.