Senior Student Support Specialist

Doha (QA)
06 Jun 2017
End of advertisement period
30 Jul 2017
Contract Type
Fixed Term
Full Time

Senior Student Support Specialist

Location Doha,QA

College of Health Sciences

Qatar University profile: 
Qatar University is the national institution of higher education in Qatar. It provides high quality undergraduate and graduate programs that prepare competent graduates, destined to shape the future of Qatar. The university community has diverse and committed faculty that teaches and conduct research, which addresses relevant local and regional challenges,advances knowledge, and contributes actively to the needs and aspirations of society.
Qatar University is an intellectual and scholarly community characterized by open discussion, the free exchange of ideas, respectful debate, and a commitment to rigorous inquiry. All members of the University - faculty, staff, and students- are expected to advance the scholarly and social values embodied by the university .
College Profile:
The College of Health Science (CHS) was founded in 2016 following a 30-year success story as a department within various colleges at Qatar University. CHS is the national provider of high quality health sciences education and research in Qatar and offers undergraduate (BSc) programs in biomedical sciences, human nutrition and public health, as well as graduate programs; (MSc) in biomedical science and master of public health (MPH).

CHS Vision:
The College of HealthSciences aspires to be an internationally-recognized model of excellence withdistinction in teaching, research, and community service.

CHS Mission: 
In alignment withQatar Vision 2030, our mission is to develop competent student graduates dulyprepared for careers in health science-related disciplines who will contributeto the delivery of optimal health care.
It is worthmentioning that as members of QU, CHS faculty members have excellentopportunities to secure intramural and extramural funding for their researchideas.  Qatar National Research Fund (QNRF)is major source of research funding, with individual project funding limitexceeding 1million/project (5million exceptional projects) along with studentresearch funding programs. As the national and largest University in thecountry, Qatar University is the recipient of most of QNRF awards, with manyresearch- active faculty members able to win multiple grants.  

Duties & Responsibilities

1.Assume responsibility of assisting students on matters related to admissions, financial aid, scholarships, academics and student life.   
2.Be responsible for interpretation and implementation of University policies and regulations related to student affairs.
3.Receive and provide detailed information and explanations to students on college and university requirements, processes, and deadlines. 
4.Participate in the organization of admissions and registration.
5.Complete and approve forms concerning course or program changes, interdepartmental or inter-university registration, and residency and internship programs.
6.Assist academic advisors in relation to matters such as equivalencies, recognition of courses from other institutions, transfer of credits and probationary status, etc. 
7.Engage with admission committee and prepare related student documents and files overseeing the process of the admission/major selection process.
8.If applicable, coordinate and schedule student interviews for new admission and/ or major selection, in close coordination with the Associate Dean for Academic Affairs and HoDs. 
9.Distribute application forms and provide information on procedures and deadlines.
10.Verify that student files are complete and, as required, ensures necessary linkage with the admissions process.
11.Liaise with students, teaching staff, departments, faculty, and service units to provide explanations related to academic regulations, student records, programs.
12.Monitor and control enrollment in courses in cooperation with cluster student affairs specialist and academic departments.
13.Liaise with and assist the Research and Graduate Studies unit with coordination of postgraduate students admission, registration, and study plan follow-up.
14.Organize specific operations with regard to exam scheduling and invigilation and prepare timetables and schedules room bookings. 
15.Handle matters of student complaints, ethical violations, and grievances. 
16.Make suitable arrangements with relevant University offices to facilitate conference attendance by students.
17.Receive transfer student lists from the records section and coordinate with the college in regard student selection decisions.
18.Represent the college in the joined cluster SA  committee and other QU student-related committees.
19.Liaise with the SA director with regard to strategic development of the Student Affairs office, e.g. to further develop the integration of student affairs activities.
20.Liaise with the cluster office for joint student outreach initiatives such as school visits,  career fairs, etc.
21.Provide regular updates on the student information (e.g. applications, student performance,  etc.) to the SA director for joint reporting to cluster leadership team.
22.Participate/contribute to subcommittees at the cluster-level as applicable and requested by the SA director


1.MSc/MBA in a relevant disciplinary area from an accredited university (preferable)
2.Experience and track record of work in academic environment, experience student affairs administration is preferred
3.Knowledge of US-type of education and its requirements
4.Customer-service orientation and positive attitude (strong interpersonal skills)
5.Willingness to collaboratively work with others 
6.Excellent written and oral communication skills (Arabic and English) 

Required Documents
1.Current Curriculum Vitae    
2.Statement of experience in student affairs and strategy for the job
3.Contact details of three referees’ contact information (physical and email addresses as well their telephones contact).
4.Academic transcript of the Highest Qualification
5.Any additional documentation deemed relevant to the application

1.A three-year renewable contract
2.Salary is commensurate with experience
3.Tax-free salary
4.Furnished accommodation in accordance with QU HR policies
5.Annual round trip air tickets for faculty member and dependents in accordance with    QUHR policies
6.Educational allowance for candidate's children (eligible candidates only) in accordance with QU HR policies
7.Private health care and health insurance in accordance with QU HR policies
8.Annual leave in accordance with QU HR policies
9.End-of-contract indemnity

How To Apply

1. Returning Applicant:  Please login in QU Recruitment Online website ( to update/edit your saved profile. Use this profile to apply for this position.
2.   New Applicant:  You need to setup an account with QU Recruitment Online website ( and complete your personal profile. Once your profile is complete you may use it to apply for an open Position.

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