Internal Hospitality and Event Co-ordinator

Recruiter
Royal Holloway, University of London
Location
Egham, Surrey
Salary
£23,354 to £24,628 per annum
Posted
21 Apr 2017
End of advertisement period
08 May 2017
Contract Type
Permanent
Hours
Full Time

Internal Hospitality and Event Co-ordinator

Conferences

Location:  Egham
Salary:  £23,354 to £24,628 per annum - including London Allowance 
Closing Date:  Monday 08 May 2017
Interview Date:  Wednesday 17 May 2017 
Reference:  0417-143

Do you want to be an Internal Hospitality & Event Co-ordinator in a fast paced, busy conference and events environment?  Are you willing to go the extra mile to deliver inspirational customer service?  Then this may be just the role for you!

You will be responsible for maximising revenue generation from the co-ordination and administration of internal hospitality and functions, working within a small team that sells Royal Holloway’s conference and banqueting facilities.

Once each event or wedding are confirmed you will then be responsible for detailed event management including all the operational aspects so that the relevant teams will know what is expected of them.  After the event you will need to gather feedback and proactively identify opportunities that can be converted to new business.

To be successful in this role, you must:

  • Be an excellent co-ordinator who is able to work on a number of projects at one time whilst ensuring that agreed deadlines are met.
  • Be able to establish and maintain close working relationships with clients and colleagues, ensuring that you understand what is important to them and therefore what you need to do to enhance this.
  • Have excellent communication skills, customer orientated, able to work well alone or as part of a team and work well under pressure.
  • Have an eye for detail and be able to follow established policies and procedures (including response times), which will help you to deliver the highest possible level of customer service.
  • In addition, you will need to be able to multi-task and have the ability to see even the most mundane tasks through to the very end.
  • Have a flexible approach to working hours, especially during the main conference months.

This post is based in Egham, Surrey, where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

To view further details of this post and to apply please visit https://rhul.engageats.co.uk.  The RHUL Recruitment Team can be contacted with queries by email at: recruitment@rhul.ac.uk  or via telephone on: +44 (0)1784 41 4241.