Capital Projects Support Officer

Townsville, Australia
$62,721 - $71,140
21 Apr 2017
End of advertisement period
04 May 2017
Contract Type
Full Time

Position Overview

The Capital Projects Support Officer will provide administrative support toa team of construction industry professionals within the Planning and Development team.  The incumbent will liaise with Project Managers, external Consultants, JCU staff members and other stakeholders and is responsible for ensuringproject information, documentation and products are easily accessible, up to date and accurate.

Division of Services and Resources

The Division of Services and Resources comprises a number of Directorates and Offices whose activities foster and promote innovation and best practice in the delivery of its services and provide the frameworks and support to assist the Academy and Service Divisions achieve their goals and objectives.

The Division is responsible for overall strategy in relation to: planning, performance and budgeting framework; strategic procurement; financial and human resources; ICT services; business intelligence and statistical reporting; strategic commercial activities, including in relation to the Discovery Rise project and Retail outlets; quality enhancement and policy framework; capital infrastructure planning and maintenance and delivery of capital projects for ICT and the Estate; health and safety management and compliance; provision of campus services including cleaning, grounds maintenance, security and student accommodation.

The Division has a strong customer service ethic and continuous improvement culture. We are receptive to new ideas and ways in which we can enhance our delivery of services for the University. 

Estate Directorate

The Estate Directorate delivers a comprehensive estate management service in support of the University’s teaching, learning, research and engagement goals.  The Directorate achieves this through the provision of master planning, space optimisation and timetabling, development and construction, campus services, asset services, infrastructure services, energy management and sustainability.  The continuous improvement in the delivery of these services is essential for the provision of an engaging and safe environment for the University community to live, study, work and play.

Organisational Charts

James Cook University

Division of Services and Resources

Estate Directorate

Principal Accountabilities

  1. Provide administrative support to the Planning and Development team in regards to projects, including updating and maintaining project schedules, works coordination schedules, key construction materials product and sample library and monitoring and updating Project Manager time records.
  2. Complete purchase requisitions, order amendments, contract registration spreadsheets and issue contractsin regards to contract administrative support.
  3. Maintain the Planning and Development web based content and server based filing systems and provide input into the development of effective processes and procedures.
  4. Provide administrative support to project working groups, project control groups and user groups, including scheduling meetings, booking venues, agendas and minutes.
  5. Compile and transfer ‘as constructed’ drawings, operating and maintenance manuals, certificates of classification documentation and depreciation schedules forthe design office on practical completion of projects.
  6. Under the direction of the Manager, Infrastructure Services coordinate and schedule engineering panels.
  7. Compile and upload tender documentation to the electronic tendering system, download, file, distribute, update and populate evaluation models to support preparation of tender documentation.
  8. Provide input into the development and maintenance of the Projects Manual, project templates and prepare and collate information packages, including existing drawing information, and asbestos reports for Project Managers, Consultants and Contractors use.
  9. Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
  10. Demonstrate a commitment to the University values and Divisional attribute.
  11. Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.


There are generic responsibilities that apply to all James Cook University staff.  Your specific level descriptor can be found at:

Professional and Technical

Level 5

Generic Accountabilities 

There are generic responsibilities that apply to all James Cook University staff. 

  1. The Capital Projects Support Officeris required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
  2. The Capital Projects Support Officeris required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance.  This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations.  Contribute to the continuous improvement of our WHS performance.
  3. The Capital Projects Support Officeris required to exercise proper discretion in all matters affecting the well-being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct

Selection Criteria

Selection and appointments will be assessed against selection criteria.


  1. Diploma qualification in a construction related discipline and 2 years relevant work experience as Project Administratorand/or an equivalent combination of relevant experience and/or education and/or training in a construction related discipline.
  2. Demonstrated ability to provide administrative support to project committees, including agendas, minutes and correspondence, and demonstrated experience with maintaining websites relevant to construction projects.
  3. Demonstrated ability to read and provide administrative support in construction industry related documentation packages (Architectural and Engineering Plans), including tenders, funding reports, implementation plans and evaluation reports.
  4. Effective written and verbal communication skills and sound numerical skills with the ability to deliver high level customer service and interact with a wide range of people.
  5. Well-developed organisational skills and the ability to work independently and manage timelines and competing prioritiesand deal effectively with issues as they arise.
  6. Current C class drivers licence.


  1. Intermediate Microsoft Excel and Microsoft Project and ability to use GIS,REVIT and AutoCad skills, digital imaging and editing.
  2. Current knowledge of relevant building legislation.