IT Support Officer

Brisbane, Australia
$64,597 - $72,348
21 Apr 2017
End of advertisement period
30 Apr 2017
Contract Type
Fixed Term
Full Time

Information Technology Services

Information Technology Services at The University of Queensland provides IT services across a broad range of disciplines and technologies to enhance the teaching, learning and engagement goals of the University. We seek team members who share our values of focusing on outcomes, delivering value, continuously improving and supporting each other and in return offer a flexible, family-friendly and supportive work environment.

The role

In this role, you'll provide timely and effective technical and troubleshooting support for desktops, laptops, printers and related devices for a wide range of clients across the University.

The person

You'll have a Bachelor Degree with a significant computing component or an equivalent combination of education, experience and training, plus broad general knowledge of computing and networks. Your experience in providing IT support both onsite and via remote assistance and your excellent interpersonal and communication skills will serve you well in this role.

The University of Queensland values diversity and inclusion. Applications are particularly encouraged from Aboriginal and Torres Strait Islander peoples. For further information please contact our Australian Indigenous Employment Coordinator at:  

Applications are also encouraged from women.

This role is a full-time position; however flexible working arrangements may be negotiated.


We have 3 full-time, fixed term appointments of various lengths all at HEW Level 5. The first is 3 months with possible extension, the second is 6 months and the final position is to December 2018.

The remuneration package will be in the range $64,597 - $72,348 p.a., plus employer superannuation contributions.

Position Description

Download File 500200_3021045_IT Support Officer.pdf


To discuss this role please contact Sean Renner on 334 66803.

To submit an application for this role, use the Apply button below. All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses. You must have existing unrestricted Australian work rights to apply for this position.

For information on completing the application process click here.