Finance Service Adviser

Recruiter
Manchester Metropolitan University
Location
Manchester, Greater Manchester (GB)
Posted
18 Apr 2017
End of advertisement period
25 Apr 2017
Contract Type
Permanent
Hours
Full Time

Finance Service Adviser

Grade and Salary Band: Grade 4 (£19,485 to £21,220)
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Advert closing date: 02 May 2017
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Location/City: Manchester
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Contract type: Permanent
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Average weekly working hours: 35.00
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Start date: 01 September 2017
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Department

The division provides a wide range of professional support services for the University, organised across the following service areas:
Business Planning and Reporting Services – providing core financial and management accounting services;
research accounting and post award administration; Treasury and Capital Accounting; and SAP/Finance/HR System Development and support.
Exchequer and Procurement Services – supporting the broad range of transaction based and other key financial services, and including Income (including Student Billings); Credit Control; Cashiers and Finance Service Centres; Procurement Services and Payments; Payroll; Taxation and other compliance services.
Legal Services – providing corporate wide support of contracting activities; policy development; litigation and disputes; intellectual property; insurance; data protection; freedom of information; and compliance matters.

Role

This is a multi-service role located in a shared service centre, providing outstanding customer support to students and staff in relation to staff and students on a counter, by phone and by email. This includes;

  • Financial processing of payments and student expenses and other documentation
  • Cash handling including preparation of floats and posting of income
  • Processing of foreign currency issued to staff
  • Agreeing instalment plans with students for tuition and halls fees
  • Administration of met cards (student and staff top up card).

Ideal Candidate

Confident, articulate, a great listener and strong communication skills,( both face to face and on the telephone).

The role is very often the first point of contact for finance queries, disputes, advice and guidance and the knowledge required to undertake this role will be picked up over many months. But an ability and willingness to learn, understand and apply such wide ranging knowledge is essential in order to provide a great service.

This role sits within a wider Finance structure and therefore team building qualities are essential.