Chief, Campus Security and Parking Services - Facility Security Officer
The Chief, Campus Security and Parking Services is responsible for assuring overall security of the Caltech campus and management of the security officer force. Reporting directly to the Associate Vice President for Facilities, the incumbent will manage the campus security organization, which is an unarmed, unsworn department that provides direct service 24 hours/days, and a wide array of security assets. He/She will provide leadership of patrol and enforcement efforts of the security officers, oversight of investigations, management of the campus parking system, and partnership with other areas on campus to ensure a safe and secure environment for faculty, staff and students.
The Chief is actively engaged with the Caltech campus, and works collaboratively with students, faculty, administrators and other internal and external constituents to promote campus safety. The Chief oversees educational outreach to include teaching and training faculty, staff and students on topics relating to safety, security and emergency preparedness. This position requires a combination of strategic leadership, subject matter expertise and strong relationship building skills to build an effective campus security program.
- The Chief is responsible for the planning, design, and execution of a comprehensive campus safety program that reflects best practices in community policing, campus security operations, crime prevention education and outreach.
- Manages the Campus Security and Parking Service Branch, which includes four direct reports, three administrative staff and approximately twenty-five uniformed security employees.
- Organizes, equips and trains security staff to provide security services to the campus community.
- Manages and oversees accurate and comprehensive Clery reporting in partnership with Caltech’s Title IX Office.
- As part of an organizational strategic plan, define issues, appraise situations, analyze problems, evaluate alternatives and develop sound, constructive, expert conclusions, recommendations and decisions.
- Oversee investigations of an extremely sensitive nature conducted by Campus Security Services personnel. Interface effectively with appropriate offices (Human Resources, General Counsel, Student Affairs, Title IX Coordinator and Senior Management) and determine the need to bring external law enforcement resources into the situation.
- Ensures notification, as soon as possible, to law enforcement personnel and other emergency responders to permit a timely response to any suspicious activity, breach of security or security incident.
- Administration and training of staff on the Caltech campus emergency notification system.
*Provides support to the Emergency Operations Center (EOC) as it relates to campus emergency response and recovery.
Ensures effective and well-monitored parking registration process and enforcement plan.
- Ensures that the Alternative Transportation plan complies with the South Coast Air Quality Management District and the City of Pasadena.
- Assists effort to gather data and coordinate with other departments to publish the Annual Security Report as required by Department of Education.
Establishes department goals and campus priorities and ensures consistency for operational support functions.
- Plans and supervises all activities related to crime prevention and enforcement, building security, Clery Act compliance and development of community programs.
- Develops standards for effective security operations and investigative strategies providing leadership and guidance to security staff.
- Oversees issues of physical security with campus departments ensuring that the branch is working closely with the Facilities Department, Information Management Systems and Services in implementation of building security and access systems.
- The Chief will collaborate with the AVP for Equity, Accessibility and Inclusion Initiatives, Caltech Center for Diversity, and other key stakeholders to ensure Campus Security’s work reflects the Institutes’ goal of building an inclusive community.
- Develops and maintains effective relationships with external law enforcement agencies (e.g., Pasadena Police Department, DHS, FBI, and other government and international agencies, peer university security departments).
- Other duties as assigned.
• Must possess a bachelor’s degree in an appropriate area of specialization (or equivalent combination of education and experience) and at least ten years of progressively responsible experience in a law enforcement or public safety environment or a campus based environment.
• Experience with the application and management of state-of-the-art security systems and automated equipment.
• Extensive working knowledge of the Safe Campus Security Act (Clery).
• Broad working knowledge of the Title IX.
• Ability to learn Institute culture and demonstrated sensitivity to diverse constituents.
• Experience in conducting confidential, sensitive investigations.
• Experience in supervising and training employees, including proven ability in organizing, prioritizing and scheduling work assignments.
• Demonstrated knowledge of organizational development and expertise in staffing, evaluating and organizing a security department.
• Experience in developing, planning and implementing short- and long-range goals.
• Experience in developing, implementing and maintaining recordkeeping systems and procedures.
• Excellent communication skills, ability to develop and maintain trust, and successfully manage sensitive, confidential situations.
• Must have a commitment to diversity and the ability to create an inclusive work environment.
• Extensive knowledge and experience in ICS/CMS and emergency management and recovery.
• Skilled in evaluating operations and procedures, formulating policy and developing and implementing new strategies and procedures.
• Strong communication skills to carry out clear instructions and explain technical safety information, terms and data in an understandable manner.
• Ability to learn, understand and apply higher education related regulations, policies and procedures.
• Ability to learn, understand and perform first responder responsibilities when needed.
• Strong customer service and interpersonal skills, including the ability to foster effective relationships and work with a diverse group of individuals from within and outside the Institute.
• Willingness to work under pressure, on weekends, and evenings, and respond to emergencies quickly.
• The Institute is a cleared contractor with the Department of Defense and the person in this position is assigned as the Facilities Security Officer (FSO) and Insider Threat Program Security Officer (ITPSO) and must submit to and successfully complete:
• Personal history examination, and
• Defense Industrial Security Clearance at the level of Top Secret
- Master’s degree in law enforcement related field
- Experience in law enforcement
- 5 or more years in a university security /police operation or setting, including dealing with students and student issues
- Established relations with local law enforcement agencies.
- Experience in developing and delivering officer training.
- California POST certificate or graduation from a California POST academy or equivalent.
Supervisory position? Yes
Posting Detail Information
Posting Open Date
Posting Close Date
Open Until Filled Yes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.