Training Coordinator

Sydney, Australia
$87,699 - $95,084
21 Mar 2017
End of advertisement period
04 Apr 2017
Contract Type
Fixed Term
Full Time

Macquarie is the University of pioneering minds. Globally recognised as one of Australia's leading research universities, Macquarie is a place where extraordinary new possibilities come to light. At Macquarie you'll join a vibrant community of diverse perspectives, all working towards a brighter future for our communities and our planet. Surrounded by a beautiful parkland campus, our students and staff are free to explore and discover, supported by facilities including a high-tech library, private teaching hospital, gym and pools, childcare facilities, a campus train station and the newly expanded Macquarie Centre shopping complex next door. 

Macquarie University's central IT Department delivers a range of core services covering wired and wireless networks, infrastructure, applications, desktop support, telecommunications, design and procurement of systems, project management and business analysis services, strategic IT security, and a growing number of support and advice services (such as information and data management).

IT is striving to better align the support service to enhancement of the student and staff experience, facilitation of research and teaching collaborative activities. The IT organisational structure is designed to create a more service oriented structure, which is underpinned by best practice IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) framework. There are four key directorates as follows:

  1. Infrastructure & Applications

  2. Faculty Engagement & Systems Support

  3. Client Services

  4. Policy, Compliance & Programme Management Office (PMO).

The Faculty Engagement & Systems Support team is responsible for fostering relationships with faculties and senior stakeholders to identify and forecast IT business requirements and matching IT solutions; coordinate business change programs, and ensure training and development opportunities are provided to stakeholders to maximise the IT systems to support research, learning and teaching activities. The culture and ethos of this role is directed towards client service operating in a highly effective and responsive client focussed central service environment.

The Role:

Reporting to the Director Faculty Engagement  & Systems Support, the Training Coordinator is responsible for coordinating and delivering all business systems training and development requirements and to ensure that the systems functionalities are maximised. The Training Coordinator is also responsible for producing, reviewing and updating course content and user guides.

Selection Criteria

To be considered for the position, you must submit a cover letter which addresses the criteria below and upload this and your cv as part of the application process:

  • Degree qualification or 3-5 years' experience with creating and delivering digital skills training.
  • Experience of managing delivery via classroom, train the trainer, e-learning or side by side.
  • Substantive knowledge of understanding of the full training lifecycle, how to develop and evaluate training as part of larger IT projects.
  • Good attention to detail and strong team working skills.
  • Experience in innovative approaches to developing training courses.
  • Detail oriented and comfortable organising a continuous programme of training events.
  • Ability to liaise with staff across the University and externally to support the embedding of technology in research, learning and teaching.

For further information regarding this role, please view the position description below.

Salary Package: from $87,699 - $95,084 (HEW Level 7) plus 9.5% employer's superannuation and annual leave loading.

Appointment Type: Full time, fixed-term (till 22 December, 2017)

Specific Role Enquires: Roz Howard, Director – Faculty Engagement & Systems Support on

General Recruitment Enquiries: Jason Abbott, HR Graduate Intern on 

Applications Close: Tuesday, April 4 at 11:55pm (AEST)

Macquarie University is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTI; and those from culturally and linguistically diverse backgrounds

Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.

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