Coordinator of Undergraduate Advising

Recruiter
Colorado State University
Location
Fort Collins, Colorado, United States
Salary
60,000-65,000
Posted
20 Mar 2017
End of advertisement period
17 Apr 2017
Ref
43158
Contract Type
Fixed Term
Hours
Full Time

Position Summary

The Coordinator of Undergraduate Advising within the Department of Human Development and Family Studies in the College of Health and Human Sciences is a 12-month, full time special Administrative Professional position. This position plays a critical and supportive role in departmental efforts to provide a quality undergraduate program and exceptional advising. This coordinator promotes undergraduate student success by leading a team of advising professionals and students in utilizing an innovative and holistic approach to advising students and providing resources and referrals necessary to be successful. The primary functions of the Coordinator of Undergraduate Advising are to provide leadership to the undergraduate program, manage undergraduate advising operations, and implement academic and departmental policies and procedures. This person supervises three Academic Success Coordinators (ASC) and two graduate assistants, oversees the undergraduate peer advising program, works closely with the Director of Undergraduate Programs, the Director of the HDFS Online Program, Internship and Practicum Coordinators, and faculty, and reports to the Department Head in HDFS.

Required Job Qualifications

Master’s degree in Higher Education, Counseling, HDFS or related area, three years of experience working directly with students in a college/university setting, supervisory experience, and program management experience.

Preferred Job Qualifications

Experience advising transfer and distance learning students, ability to work collaboratively, knowledge of university curriculum processes, strong interpersonal and oral communication skills, written communication skills as evidenced by application materials, presentation experience, the ability to prioritize demands and effectively meet deadlines, a demonstrated ability to do detailed work, computer skills and data base management skills to include Excel, Academic Works, Canvas, EAB, and ARIESweb, and a demonstrated commitment to diversity.

Diversity Statement

  • Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Duties

Job Duty Category

Leadership/Collaboration

Duty/Responsibility

  • Serve on the HDFS Undergraduate Programs Committee; collaborate with faculty to offer an exemplary undergraduate program.
  • Work with the Director of the HDFS Online Degree Program to ensure consistency among programs and contribute to recruitment, marketing, and retention for the online program.
  • Attend (as chair) all scholarship meetings and events.
  • Participate in departmental marketing efforts to increase enrollments.
  • Collaborate with faculty on the Early Childhood Education Major (ECE) committee to support the competitive teacher licensure program, incorporating current state-wide director qualification requirements and honors articulation agreements.
  • Attend the College of Health and Human Sciences and University Key Advisor meetings to discuss university-wide issues, remain current on policies and programs and disseminate information to HDFS advisors and faculty.
  • Support faculty with overrides, accommodations, incomplete contracts and student concerns.
  • Assist the Practicum and Internship Coordinators to ensure a smooth placement process each term.

Percentage Of Time

20

Job Duty Category

Operations Management/Assessment

Duty/Responsibility

  • Direct the HDFS Undergraduate Advising Office, including on-campus and online programs.
  • Continually implement use of technology, innovative ideas, and best practices to enhance services.
  • Manage the online appointment scheduling system, the Canvas student advising shells, the HDFS Facebook page and LinkedIn group, and ensure accuracy of the HDFS Undergraduate Program website.
  • Make certain all students are assigned to an advisor to enhance relationships and student retention.
  • Ensure outreach is regularly conducted (i.e. precipitous grade change, academic probation, not enrolled/registered for milestone classes, failed prerequisites) and utilize data to continually measure progress of individual students through graduation.
  • Manage completion of graduation contracts and approve or deny petitions for coursework substitutions.
  • Utilize Campus Labs to assess advising services and student learning objectives; consider feedback for continuous improvement.
  • Implement curriculum changes, to include working with the Registrar’s Office to update degree audits, communicating all curriculum changes to students and advisors, and updating departmental check sheets, handouts, website, and CANVAS advising resources.
  • Supply Department Head and the Director of Undergraduate and Online Programs with student data as well as input on course schedules and capacity to help prevent and resolve schedule conflicts.
  • Ensure student files and records are confidentially maintained and properly disposed of when no longer needed.

Percentage Of Time

20

Job Duty Category

Supervision

Duty/Responsibility

  • Supervise three full-time Academic Success Coordinators.
  • Mentor and support ASC’s in resolving student issues in advising as well as understanding and enforcing curriculum requirements and departmental and university policies.
  • Train and supervise graduate interns and graduate assistants each year; oversee undergraduate peer advising program.
  • Lead weekly professional advisor meetings and co-lead weekly training and supervision meetings with peer and graduate student advisors.
  • Utilize a Campus Labs evaluation system to ensure excellent advising services and provide feedback and suggestions to staff during supervision meetings.
  • Conduct annual and bi-annual evaluation meetings with Academic Success Coordinators to assess progress and set or revise professional goals.
  • Remain current on advising trends and promote professional development.

Percentage Of Time

15

Job Duty Category

Advising/Programming

Duty/Responsibility

  • Provide holistic advising for the ECE major, HDFS major including five concentrations, and the Gerontology Interdisciplinary Minor, with a focus on relevant courses and co-curricular experiences and promotion of timely graduation.
  • Advocate for students and provide guidance regarding academic and personal concerns as well as appropriate campus and community referrals.
  • Provide supporting documentation and authorization signatures for student documents and appeals.
  • Participate in university-wide programs such as U-Turn, Exploring Majors Fair, Ram Welcome, and new student Ram Orientations, interacting with students, parents, and families.
  • Oversee programming to address academic probation, foster student and faculty connections, and prepare students for the post-graduation transition.
  • Participate in campus-wide outreach initiatives each semester.
  • Develop and utilize advising best practices that combine department-level knowledge and campus-wide perspective.
  • Implement intentional plans to engage students and faculty in mentoring and advising relationships as well as engage students in faculty research.

Percentage Of Time

30

Job Duty Category

Team Coordination

Duty/Responsibility

  • Determine appropriate advising loads and work assignments, as well as assign HDFS 277 course assignments, for each ASC.
  • Determine staffing schedule to ensure the advising office has full coverage during business hours each day the university is open.
  • Approve requests for annual leave and advisor commitments outside of the department to ensure that the advising office is covered and outside commitments do not detract from the advising operations.
  • Approve course exceptions and cognate petitions for ASC group’s students.
  • Chair the HDFS Scholarship Committee each spring and make final decision on scholarship award distribution for departmental awards, after leading the scholarship committee through the decision-making process.
  • Take ownership of HDFS Undergraduate Program website content and other communication pieces.
  • Direct the annual assessment report including student retention and programming outcomes.
  • Recruit and select peer advisors and determine training content, schedule, and organizational placement.

Percentage Of Time

15

Application Details

Special Instructions to Applicants

To apply, please submit the following materials directly to this posting: A cover letter addressing expertise in undergraduate academic advising, advising ability using in-person and technological formats, experience advising in multicultural contexts and with diverse student groups, addressing required and preferred job qualifications; a Curriculum Vitae; and contact information for three individuals who will be asked for a reference. References will not be contacted without prior notification of candidates.

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires)

Search Contact

Deborah Fidler, Deborah.Fidler@ColoState.EDU

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

References Requested

References Requested

Minimum Requested

3

Maximum Requested

3