Internship: Melbourne School of Government

Melbourne (Suburb), Greater Melbourne (Inner) (AU)
16 Mar 2017
End of advertisement period
26 Mar 2017
Academic Discipline
Arts & Humanities

Classification: PCS 4
Salary: $39.85 per hour
Superannuation: Employer contribution of 9.5%
BASIS OF EMPLOYMENT: Casual employment available for 6 months
Current Occupant: Vacant
How to Apply: Expression of interest and CV to be forwarded to                        Molly Thrasher at
Closing date: 5.00PM Sunday, 26 March 2017
contact: For enquiries only
Ms Molly Thrasher
Tel +61 (0)3 834 48630

For information about working for the University of Melbourne, visit our website:

Position Summary

An internship is available at the Melbourne School of Government at the University of Melbourne. The internship offers the right candidate an enviable professional development opportunity. 

The Melbourne School of Government brings together academics, policy makers and industry leaders united in a commitment to improving the quality of decision making, building stronger institutions and supporting the achievement of positive public outcomes.

Intern will work alongside the Communications and PR Manager at Melbourne School of Government, contributing to tasks including community management, writing, editing, event planning, analysis and strategy.  Over a twelve-month period the successful applicants will obtain experience and training in:

  • Safe management of a highly visible brand
  • Creating original content for use online
  • Measuring and reporting on social media activity
  • Website development and administration
  • Event promotion and communications

Successful applicants will have the chance to work independently as well as contribute to high level initiatives, and as such a high degree of maturity and a strong professional interest in social media is required. A background in communications, journalism or event planning would be helpful.  

1.     Key Responsibilities

Social media interns may be assigned any of the following responsibilities:

  • Provide high quality customer service over any of our social networks, and moderate conversations.
  • Contribute to social media strategies and online marketing campaigns.
  • Undertake analysis to measure and report on social media activities.
  • Attend events to assist with content creation.
  • Learn MSoG website platform and perform edits as needed

All student interns irrespective of placement are expected to:

  • Demonstrate a commitment to quality customer service and efficient and timely delivery.
  • Develop and maintain effective and positive working relationships as required by the placement.
  • Act in accordance with Occupational Health and Safety (OH&S) and Environmental Health and Safety (EH&S) responsibilities as outlined in section 6.

2.   Selection Criteria
2.1    Essential

  • An understanding of the workings of government and the main debates in public policy making and governance, nationally and/or internationally, within and beyond Australia.
  • An ability to interact positively with diverse groups of people.
  • Experience in a public facing role such as (but not limited to) student recruitment or other public events run by the School, as required.
  • Positive contributions to social media or other online networks, through content creation, moderation, network building or other demonstrable means.
  • High level verbal and interpersonal skills including the ability to write clearly using correct English grammar, punctuation and spelling.
  • Initiative to manage workload, meet deadlines and solve problems and issues in a mature manner and without direct supervision.
  • An ability to work as part of a team and contribute to the achievement of shared outcomes in a positive manner.
  • An ability to learn independently.

2.2    Desirable

  • Experience using digital media platforms (Photoshop, Final Cut Pro etc) to create original content.
  • A demonstrable passion for and knowledge of social media and the web: confidence using information technology, including social networking sites.
  • Demonstrated leadership in an activity or work environment.

3.   Special Requirements

A flexible approach to working hours is necessary, as some events or activities are held outside of normal office hours, and the successful applicants may be called upon to work without notice in the event of an emergency.  In return, we will concentrate hours worked outside peak examination and assessment periods, as far as is practical.

Interns may be required to work over a number of sites, on University campuses and beyond.  As such, they will need to be flexible and adaptable.  The successful applicants will be reimbursed for any expenses incurred that are directly related to the requirements of the role, which will be negotiated between the staff member and the supervisor, at the commencement of employment.

3.1    Skill Development

   Successful applicants will be assisted in the development of the following skills: 

  • Safe management of a highly visible brand.
  • Community management.
  • Creating original content for use online.
  • Website administration
  • Knowledge of copyright and legal matters relating to social media.
  • Skills in measuring and reporting on social media activity.
  • Workload management in a professional setting, taking initiative and prioritising tasks.

These internships are intended as an introduction to professional life.  We expect a high level of professional commitment, and in return will offer training, tools and opportunities to help the successful applicants meet these expectations.

4.   Job Complexity, Skills, Knowledge

4.1    Level of Supervision / Independence

Student interns will receive general direction, and work under the supervision of the Communications and PR Manager, Melbourne School of Government.

Student interns will train under supervision, but are expected to work offsite and independently as well as within the Melbourne School of Government team. 

Guidance will be available for this offsite and independent work.

4.2    Problem Solving and Judgement

Student interns will solve problems with reference to established techniques and practices, and also contribute their independent thought to strategy and day to day work. Student interns in social media are expected to find solutions to problems independently where possible.

For more complex problems, interns should refer to their supervisor and in the supervisor’s absence, a more experienced staff member belonging to the work area.

4.3    Professional and Organisational Knowledge

Following training, student interns may provide general information and assistance to members of the public, students and other staff which is based on a broad knowledge of the employee's work area/responsibility, including knowledge of the functions carried out and the location and availability of particular personnel and services.

4.4    Breadth of the position

Student Interns will be placed in the School and may interact with academic and professional staff, students, visitors, employers and other stakeholders.  They are expected to be ambassadors for their School, representing and promoting in a positive and proactive manner, their work to students and staff.

5.    Equal Opportunity, Diversity and Inclusion

The University is an equal opportunity employer and is committed to providing a workplace free from all forms of unlawful discrimination, harassment, bullying, vilification and victimisation. The University makes decisions on employment, promotion and reward on the basis of merit.

The University is committed to all aspects of equal opportunity, diversity and inclusion in the workplace and to providing all staff, students, contractors, honorary appointees, volunteers and visitors with a safe, respectful and rewarding environment free from all forms of unlawful discrimination, harassment, vilification and victimisation. This commitment is set out in the University’s People Strategy 2015-2020 and policies that address diversity and inclusion, equal employment opportunity, discrimination, sexual harassment, bullying and appropriate workplace behaviour. All staff are required to comply with all University policies.

The University values diversity because we recognise that the differences in our people’s age, race, ethnicity, culture, gender, nationality, sexual orientation, physical ability and background bring richness to our work environment. Consequently, the People Strategy sets out the strategic aim to drive diversity and inclusion across the University to create an environment where the compounding benefits of a diverse workforce are recognised as vital in our continuous deserve to service for excellence and reach the targets of Growing Esteem.

6.   Occupational Health and Safety (OHS)

All staff are required to take reasonable care for their own health and safety and that of other personnel who may be affected by their conduct. 

OHS responsibilities applicable to positions are published at:

These include general staff responsibilities and those additional responsibilities that apply for Managers and Supervisors and other Personnel.

7.    Other Information 7.1    Organisation Unit

The Melbourne School of Government is located in the Faculty of Arts and spans the Faculty of Business and Economics and Melbourne Law School.
7.2    Budget Division

The Faculty of Arts is at the forefront of teaching and research in the languages, humanities and social sciences fields in Australia and in many cases internationally. Founded in 1853, it is one of Australia's oldest and largest faculties with approximately 400 staff and 7000 students - 6000 undergraduates and 1000 postgraduates – engaged in over 900 subjects in more than 40 areas of study. Over 600 international students from more than 50 different countries representing five continents are currently studying towards degrees offered in the Faculty.

As Australia's premier Arts faculty, it aims to provide an exciting, high-quality intellectual environment that will attract the best students and staff across a wide range of disciplines.

The Faculty of Arts maintains strong connections with leading international universities through research collaborations and student exchange programs, and nurtures relationships with government, not-for- profit and private organisations through student internship placements, research projects and community engagement.

As well as housing the Graduate School of Humanities and Social Sciences and the Melbourne School of Government, the Faculty of Arts also comprises five academic schools:

  • Asia Institute
  • School of Culture and Communication
  • School of Historical and Philosophical Studies
  • School of Languages and Linguistics
  • School of Social and Political Sciences

Our students and staff are supported by business units within the Faculty including:

  • The Office of the Dean and Faculty Executive Director
  • The Academic Support Office
  • The Strategy, Planning and Resources Unit
  • The External Relations Unit
  • The Research Office
  • The Human Resources Office

For more information on the Faculty please see 

7.3    The University of Melbourne

Established in 1853, the University of Melbourne is a leading international university with a tradition of excel­lence in teaching and research. The main campus in Parkville is recognised as the hub of Australia’s premier knowledge precinct comprising eight hospitals, many leading research institutes and a wide-range of knowledge-based industries. With outstanding performance in international rankings, the University is at the forefront of higher education in the Asia-Pacific region and the world.

The University employs people of outstanding calibre and offers a unique environment where staff are valued and rewarded.

Further information about working at The University of Melbourne is available at

7.4    Growing Esteem, the Melbourne Curriculum and Research at melbourne: Ensuring excellence and impact to 2025

Growing Esteem describes Melbourne's strategy to achieve its aspiration to be a public-spirited and internationally-engaged institution, highly regarded for making distinctive contributions to society in research and research training, learning and teaching, and engagement.

The University is at the forefront of Australia's changing higher education system and offers a distinctive model of education known collectively as the Melbourne Curriculum. The new educational model, designed for an outstanding experience for all students, is based on six broad undergraduate programs followed by a graduate professional degree, research higher degree or entry directly into employment. The emphasis on academic breadth as well as disciplinary depth in the new degrees ensures that graduates will have the capacity to succeed in a world where knowledge boundaries are shifting and reforming to create new frontiers and challenges. In moving to the new model, the University is also aligning itself with the best of emerging European and Asian practice and well-established North American traditions.

The University’s global aspirations seek to make significant contributions to major social, economic and environmental challenges. Accordingly, the University’s research strategy Research at Melbourne: Ensuring Excellence and Impact to 2025 aspires to a significant advancement in the excellence and impact of its research outputs.

The strategy recognises that as a public-spirited, research-intensive institution of the future, the University must strive to make a tangible impact in Australia and the world, working across disciplinary and sectoral boundaries and building deeper and more substantive engagement with industry, collaborators and partners.  While cultivating the fundamental enabling disciplines through investigator-driven research, the University has adopted three grand challenges aspiring to solve some of the most difficult problems facing our world in the next century. These Grand Challenges include:

  • Understanding our place and purpose – The place and purpose grand challenge centres on understanding all aspects of our national identity, with a focus on Australia’s ‘place’ in the Asia-Pacific region and the world, and on our ‘purpose’ or mission to improve all dimensions of the human condition through our research.
  • Fostering health and wellbeing – The health and wellbeing grand challenge focuses on building the scale and breadth of our capabilities in population and global health; on harnessing our contribution to the ‘convergence revolution’ of biomedical and health research, bringing together the life sciences, engineering and the physical sciences; and on addressing the physical, mental and social aspects of wellbeing by looking beyond the traditional boundaries of biomedicine.
  • Supporting sustainability and resilience – The sustainability and resilience grand challenge addresses the critical issues of climate change, water and food security, sustainable energy and designing resilient cities and regions. In addition to the technical aspects, this grand challenge considers the physical and social functioning of cities, connecting physical phenomena with lessons from our past, and the implications of the technical solutions for economies, living patterns and behaviours.

Essential to tackling these challenges, an outstanding faculty, high performing students, wide collaboration including internationally and deep partnerships with external parties form central components of Research at Melbourne: Ensuring Excellence and Impact to 2025.

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