Project Manager - Outreach and Participation
The Project Manager, Outreach and Participation manages and implements education sector engagement strategic priorities and objectives.The incumbent develops and maintains positive relations with a wide range of external stakeholders across the education sector, including schools, vocational colleges, universities and a range of not‐for‐profit and commercial education and related service providers, to ensure the University develops further opportunities to contribute to the communities that it serves in a manner that is beneficial to both the communities and the University in achieving its strategic intent.
The Project Manager, Outreach and Participation oversees all aspects of the Directorate HEPP and HEPP programs and the Directorate’s commitment to implementation and responsibilities within the JCU Access, Participation and Success Plan.
Division of Global Strategy and Engagement
The Division of Global Strategy and Engagement provides leadership and strategic direction within the University to support JCU’s ambition to become a world leader in education and research related to the tropics. The Division is responsible for development and oversight of the JCU global strategy and marketing, international and engagement strategies. Through a centralised business development function, the Division of Global Strategy and Engagement plays a critical role working with and across the Colleges and Divisions to ensure activities undertaken throughout the University align with the JCU global strategy.
The Division includes the Directorates of Marketing, Future Students and International, and External Engagement and undertakes other activities including business development, special projects and oversight of the Cairns campus.
The Division is outwardly focused and provides a centralised point for the facilitation, coordination and oversight of all marketing activities, student recruitment activities, international compliance, international student support, alumni, fundraising and external engagement both domestically and internationally.
James Cook University
Division of Global Strategy and Engagement
- In consultation with the Manager, Australian Education Sector, develop and implement activities and programs that align with both the JCU Access, Participation and Success Plan and government guidelines.
- Establish and maintain engagement across key external stakeholder groups and individuals in the education and training, business, industry, government and not‐for‐profit sectors, identifying opportunities for partnerships and alliances that will produce flow on benefits for JCU.
- Develop,monitor and report against an operational budget for outreach and engagement activities and effectively and efficiently manage all allocated resources.
- Ensure strong working links are developed and maintained across the University and in particular all Directorates within the Global Strategy and Engagement Division.
- As directed by the Manager, Australian Education Sector, develop and implement projects with partner schools, the Department of Education and Training and other stakeholders to increase aspirations to higher education.
- Review and measure return on investment, providing comprehensive analysis to key stakeholders on activities and prepare detailed Federal reporting on an annual basis.
- Provide leadership and decision making to the Outreach and Participation team, including performance reviews to ensure a culture of high performance, customer service, team work and innovation.
- Support the University's commitment to the principles of reconciliation, which exemplify respect for Aboriginal and Torres Strait Islander heritage and the valuing of justice and equity for all Australians.
- Demonstrate a commitment to the University values.
- Support the principles of the TropEco program and engage in commitment to JCU sustainability goals and objectives.
There are generic responsibilities that apply to all James Cook University staff. Your specific level descriptor can be found at:
Professional and Technical
There are generic responsibilities that apply to all James Cook University staff.
- The Project Manager, Outreach and Participation is required to observe the lawful and reasonable directions, policies and decisions of the University Council, understand and comply with the Enterprise Agreement, the Statutes and Rules of the University, the policies and decisions of the University Council and other appropriate University authorities, as in force from time to time.
- The Project Manager, Outreach and Participation is required to demonstrate a personal commitment to ensure personal safety and the safety of others and contribute to the continuous improvement of our WHS performance. This includes the effective implementation and compliance with James Cook University WHS policies, procedures and safe systems of work, together with all relevant legislation, duties and obligations. Contribute to the continuous improvement of our WHS performance.
- The Project Manager, Outreach and Participation is required to exercise proper discretion in all matters affecting the well‐being of the University which involve public writing or speaking in accordance with the University’s Code of Conduct.
- It is a requirement of this position to work outside of ordinary hours as required.
- It is a requirement of this position for regional, interstate or international travel as required.
- It is a requirement of this position to hold a current first aid certificate.
- It is a requirement of this position to hold a current ‘C’ class QLD Driver’s License.
- It is a requirement of this position to hold a current Working with Children Suitability Card (Blue Card).
- It is a requirement of this position to operate from either the main JCU Campus (as per table above) or the City Campus.
Selection and appointments will be assessed against selection criteria.
- Progress towards postgraduate qualifications in a related field and extensive relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education and/or training.
- Demonstrated high level written, oral and interpersonal communication skills, and experience in developing and delivering presentations, proposals and project briefs.
- Demonstrated ability to work collaboratively and manage relationships with a diverse range of stakeholders, including academics, education sector managers, teachers and industry partners to achieve objectives.
- Demonstrated track record of strategic and operational planning, monitoring and reporting, budgeting, risk management and operational management.
- Experience in successfully leading and managing a geographically diverse team of professionals in the area of engagement, sales or marketing.
- Proven track record of managing multiple staff, projects and competing deadlines across a large organisation.
- Knowledge of the higher education sector.