Service Desk Analyst

Adelaide, Australia
$57,995 - $63,790 per annum
28 Nov 2016
End of advertisement period
09 Dec 2016
Academic Discipline
Social Sciences, Education
Contract Type
Fixed Term
Full Time
  • Technology Services Branch
  • Wide Range of Employee Benefits
  • (HEO4) $57,995 - $63,790 per annum
  • 2 x 6 month fixed-term contracts are available immediately

The University of Adelaide is one of Australia's leading research-intensive universities and is consistently ranked among the top 1% of universities in the world. Established in 1874, it is Australia's third oldest university with a strong reputation for preparing educated leaders and delivering research outcomes that contribute to local, national and global well-being.

An exciting opportunity is available for a highly motivated and customer focused individual with service desk experience in an enterprise environment.

Service Desk Analysts provide Service Desk support to the staff and students of the University in the use of technology at various campuses and medical facilities. These positions require customer service skills and the ability to communicate technical issues to all levels of understanding. Ability to work with and an understanding of a broad range of technology is required.

These roles offer an outstanding opportunity to hit the ground running in a customer focused team.

Position Requirements

To be successful you should have:

  • Experience working effectively in a team environment.
  • Demonstrated experience in an support role
  • Demonstrated experience supporting users in an enterprise environment

Salary: (HEO4) $57,995 - $63,790 per annum

Superannuation: superannuation contribution of 9.5% applies.

Term of position: 2 x 6 month fixed term positions are available immediately.

Please address and upload your responses to the 'Knowledge & Experience' section of the position description within the online application. If you have any queries regarding this position, please email:

To obtain a copy of the Position Description, please visit the University of Adelaide Job opportunities page via this link:

Please note that recruitment agency referred applications will not be considered at this stage.

The University of Adelaide is an Equal Employment Opportunity employer. Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.