Director of the University Testing Center

Colorado State University
Fort Collins, Colorado, United States
24 Nov 2016
End of advertisement period
22 Dec 2016
Contract Type
Full Time

Description of Work Unit

The University Testing Center (UTC) provides important testing and related services to Colorado State University (CSU) as a whole; to CSU Online, the unit that manages the development of online CSU courses and degree programs; and to the greater northern Colorado community. More specifically, UTC administers an examination scoring service for CSU faculty, the Faculty Test Scoring Service (FTSS); proctors examinations for face-to-face, hybrid, and online courses, working closely with CSU Online; administers national and regional high-stakes tests, such as the ACT, TOEFL, GRE, MCAT, LSAT, GED, CLEP, TOEFL, PRAXIS, and CDA; processes Challenge Examinations used to place new students into appropriate courses; and processes students’ responses to the CSU course survey. To learn more about UTC, visit

Position Summary

The successful candidate will manage the administration of multiple on-campus and national tests for the CSU and northern Colorado communities, as well as the CSU course survey. Campus services include scoring Scantron tests for CSU departments, proctoring exams for face-to-face and online courses, administering challenge exams, managing distance proctoring approval and procedures, and administering the CSU course survey. Services to the broader community include administering national and high-stakes tests such as the GRE, CLEP, GED, LSAT, PRAXIS, MCAT, TOEFL, and ACT. S/he will hire, train, and manage UTC staff and will occasionally be available to administer Saturday tests, if needed. The successful candidate will use best practices in managing student, faculty, and other data, related to assessments of learning. S/he will collaborate effectively and creatively with stakeholders across CSU to ensure that UTC fulfills the key University functions assigned to it. S/he will communicate clearly, tactfully, and effectively. S/he will report to the Executive Director of The Institute for Learning and Teaching

Required Job Qualifications

Bachelor’s degree in business, social sciences, behavioral sciences, cognitive psychology, education, or computer science; At least two years’ experience working full-time in a post-secondary institution; Demonstrated ability to work collaboratively to solve problems and to design and implement effective procedures; Demonstrated ability to communicate effectively; Demonstrated ability to manage multiple projects and processes effectively and efficiently; Demonstrated supervisory skills; technical skills needed to manage computerized tests, including database management, Access or Excel, or sufficient skill level to learn.

Preferred Job Qualifications

2+ years working in a testing center that offers testing for students and high stakes testing services. Strong understanding of higher education environment; Strong understanding of computerized tests; Experience with online proctoring; Experience managing budgets; Experience scheduling; Demonstrated ability to design and implement effective procedures; Demonstrated ability to meet institutional priorities.

Diversity Statement

Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties

Job Duty Category Manage procedures, budget, and staff Duty/Responsibility

Draw on industry best practices and national/regional models to determine and implement effective procedures for administering all tests, the CSU course survey, and test answer sheet scanning. Determine and implement assessment procedures for continuous process improvement. Determine and implement effective budgeting procedures that optimize resource use. Manage permanent and student staff members, educating them in best practices, required procedures, and customer service approaches. Build a strong sense of team, accountability, and mission. Promote a professional ethos and interactions. Fulfill key mission areas while building strong rapport with all partners and stakeholders.

Percentage Of Time 55 Job Duty Category Oversee administration of CSU, national, state, and other examinations Duty/Responsibility

Oversee administration of CSU examinations, including Scantron tests; Challenge examinations (used by departments to place new students into appropriate courses); and proctoring for online examinations. Oversee administration of high-stakes tests, such as the GRE, CLEP, LSAT, GED, TOEFL, PRAXIS, MCAT, and ACT. Administer state examinations such as the CDA. Administer proctoring of examinations for CSUOnline (Division of Continuing Education, DCE).

Percentage Of Time 25 Job Duty Category Administer CSU Course Survey Duty/Responsibility

Oversee the collection and processing of students’ responses to CSU course surveys. This role includes ensuring that surveys are processed accurately and that results are conveyed to instructors and administrators in a useful, accessible format and in a timely way.

Percentage Of Time 20

Application Details

Special Instructions to Applicants

References will not be contacted without prior notification of candidates.

Conditions of Employment

Pre-employment Criminal Background Check (required for new hires)

Search Contact Barb Houser

EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.