Faculty Housing Assistant
This position is responsible for assisting with day-to-day administrative and clerical support for the Faculty Housing office and will also provide assistance with various projects and will also provide vacation coverage.
Caltech offers a comprehensive benefit package that includes a broad range of programs. We offer benefits which include health and dental coverage, generous holiday and vacation leave accrual plans, a competitive retirement option, life insurance and other types of financial protection, tuition assistance for staff members, child care programs, credit union memberships, library privileges, and participation in cultural and social events. In addition, as one of the top rated institutions in the world, Caltech offers the opportunity to work in a stimulating and diverse environment.
Learn more about our benefits at: http://benefits.caltech.edu
•Assist with resident turnover, preparing move-in materials and processing check-outs.
•Assist with arranging assignments for Faculty Housing visitors.
•Assist with administration and collection of all Faculty Housing contracts, leases and correspondence, confirmations, notices of contract terminations or contract changes and occupancy reports.
•Assist with daily data entry and maintaining database accuracy for occupancy and billing processes and for maintenance projects.
•Assist with processing invoices, payments from rents, fees, utilities, telephone bills and other monetary collections.
•Assists in day-to-day business operations, such as drafting, editing, proofing correspondence, reports, etc.
•Provides customer service to internal and/or external customers; assesses and determines priority of request, tracks and follows-up on progress, and addresses customer concerns and complaints.
•Maintains records files and databases; screens and routes mail/inquiries; processes and maintains sensitive and confidential information; coordinates tasks and/or projects, maintains calendars, schedules meetings and appointments, etc.
•Assists in preparation of operating budget; assists with monitoring and tracking of accounts. Assists with collection of data for statistical and financial analysis and production of standard and/or technical reports and documents.
•Initiates and/or places orders for office supplies, equipment, etc.; may conduct vendor searches and obtain bids; tracks, monitors and resolves delivery of orders.
•Other duties as assigned.
•Associate Degree or equivalent experience (equivalent experience equals to a High School diploma/GED and 2 years of work experience).
• At least 3 year’s progressively responsible administrative/clerical experience.
•Candidate must be proficient with computer skills including Excel, Word, Outlook, Visio, PowerPoint, etc.
•Candidate must be able to apply knowledge of policies and practices to assignments.
•Candidate must be capable of solving both routine and semi-routine problems.
•Candidate must be capable of prioritizing tasks and meeting critical, time sensitive deadlines.
•Must be capable of follow through and organization; attention to detail is essential.
•Excellent customer service skills coupled with strong oral and written communication are mandatory.
•Candidates must have the ability to interact with various levels of faculty and staff; and outside vendors/contractors.
•Additional knowledge of SHS, Cognos, Oracle data systems and AiM Integrated Work Management System a plus.
•Previous academic housing or property management experience is a plus.
Supervisory position? No
Posting Detail Information
Posting Open Date 11/23/2016
Posting Close Date
Open Until Filled Yes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.