Systems Engineer

Location
Clayton, Monash, Australia
Salary
$82,645 - $90,646 pa
Posted
21 Nov 2016
End of advertisement period
04 Dec 2016
Ref
554750
Contract Type
Permanent
Hours
Full Time

Faculty / Portfolio:

Chief Operating Officer and Senior Vice-President
eSolutions
Infrastructure Services

Location:

Clayton campus

Employment Type:

Full-time

Duration:

Continuing appointment

Remuneration:

$82,645 - $90,646 pa HEW Level 07
(plus 17% employer superannuation)

  • Achieve at a world top 100 university
  • Work in an Infrastructure Operational and Support Team
  • Clayton campus

If you're after a rewarding career, Monash University can help make it happen.  With leading academics and world-class resources, combined with a ranking in the top 100 universities worldwide, we offer all you need to build a brighter future.

The Opportunity

Our Infrastructure Services team is seeking a suitably qualified Systems Engineer to provide support for the University-wide servers, storage and backup infrastructure fleet across physical data centres and cloud providers.

As a Systems Engineer, you will provide day to day operations support for the infrastructure fleet, ensuring service availability and adherence to agreed service targets and will escalate all issues to the Operations Team Leader. You will work closely with other infrastructure services teams to develop and support the suite of standard solutions and to meet business objectives.

You will also manage the implementation of major change initiatives which will have institution-wide impact. To be successful you will have significant relevant IT support experience, sound technical knowledge with well developed analytical and problem solving skills. 

Working collaboratively, you will bring a team-focused approach and possess excellent customer service skills and a "can do" attitude.

Experience with the following will be an advantage:

  • service management within an operational framework
  • exposure to infrastructure operational support
  • experience in supporting servers (Windows, Linux), storage (NetApp, HDS, IBM), cloud (AWS) and backup management (TSM, Commvault).

If this sounds like a position that suits your current career focus we look forward to hearing from you.

This role is a full-time position; however, flexible working arrangements may be negotiated.

Your application must address the selection criteria. Please refer toDownload File "How to apply for Monash Jobs"

Enquiries

Ms Jan Neale, Infrastructure Services Operations and Support Manager, 03 9905 9214

Position Description

Download File PD - Systems Engineer

Closing Date

Sunday 4 December 2016, 11:55pm AEDT