Enrollment Service Advisor, Enrollment,Combined Enrollment Services

Boston University
Boston, Massachusetts, United States
14 Oct 2016
End of advertisement period
14 Nov 2016
Contract Type
Full Time

Tracking Code 3927/J1316

Job Description

Provide direct customer service and counseling in person, on the telephone, and through email to students and other clients of the seven offices of Enrollment and Student Affairs. Use comprehensive knowledge of the policies and procedures of Admissions, Financial Assistance, the University Registrar, Student Employment, and the University Service Center to advise students and resolve client problems and concerns. Provide service that is personal, professional, and confidential to prospective and enrolled students, parents, families, alumni, University faculty and administrators, guidance counselors, and other internal and external groups. Process incoming daily work and handle special enrollment projects as needed.

Required Skills

Bachelor's degree required, excellent customer service and communication skills, and one to three years of experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.