Programme Administrator

Reading, Berkshire (GB)
05 Oct 2016
End of advertisement period
04 Nov 2016
Contract Type
Fixed Term
Part Time

Programme Administrator
Part time maternity cover for 8 months
Based central Reading, Berkshire
Up to 28 hrs/wk; flexible working patterns offered; hours negotiable
Salary £20-22,000 pa FTE; actual salary for 28 hrs £16-£17,600 pa

University College of Estate Management (UCEM) is the leading international provider of supported online learning for the Built Environment, with over 90 years’ experience in providing the highest quality learning opportunities for the industry.  UCEM offers a range of property-related academic programmes, as well as providing professional development and tailor-made corporate training courses.

This is a busy and important role within UCEM in which you will provide full administration support for academic programmes and provide a key supporting role to students.  Working closely with tutors and the Student Advice team, you will as part of your role:
• Advise and support students on a daily basis
• Track student engagement and progression and follow-up as necessary
• Deal with issues relating to students’ mitigating circumstances
• Undertake detailed planning and organisation of webinars
• Arrange programme review meetings and act as secretary, taking minutes
• Attend teaching sessions as required
• Assist other student support teams during peak periods
• Comply with quality assurance requirements in all your work

You must have administration experience with the following key skills: planning, organisation, communication, relationship building, and IT (MS office) skills.  We are deadline and quality driven so you must be able to work quickly and accurately under pressure.  We use a student database so any relevant experience is desirable.

We have a detailed job specification for this role so please, before applying, look at this:

Please note any appointment to this post is conditional upon and subject to an enhanced certificate (criminal record check) issued by the Disclosure and Barring Service (DBS), which will also include a check of the DBS Barred Lists.

For an informal discussion about the role please contact Gail Martin on 0118 921 4624 or contact the HR team on 0118 921 4391/4641.

To apply please send your CV with covering letter stating your desired working hours and working pattern, recruitment check form and salary details to

Closing date: Wednesday 19 October 2016 at 12 noon.

NOTE TO AGENCIES: We do not use agencies as part of our recruitment process.  We politely ask that you respect this decision and do not call our offices on seeing this advertisement; if you do, the same message will be repeated to you.  Thank you for your co-operation.