Residential Dining Center Assistant Manager

Colorado State University
Fort Collins, Colorado
23 Sep 2016
End of advertisement period
21 Oct 2016
Contract Type
Fixed Term
Full Time

Posting Details

Posting Detail Information

Working Title Residential Dining Center Assistant Manager Classification Title Dining Services V Position Type State Classified Open Date 09/23/2016 Close Date 10/10/2016 Salary $3,236 - $3,578 (monthly + Full Benefits) Full/Part Time Full-time State Classified Hourly No Overtime Eligible Position Location Fort Collins, CO 80523 Description of Work Unit


Serve Colorado State University Dining Services with loyalty, competence and professionalism and to expect the same from others; to maintain within our Institution the highest standards of service, quality products and food safety and to promote the same standards within the community by personal practice and example. Residential Dining Services sole purpose is to provide Colorado State University students, faculty/staff and the community with a quality food service program.


Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.

CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit to learn more about working at CSU.

Position Summary

Supervise a staff of professional Classified employees and student/non student hourly employees in accomplishing the unit mission by hiring, scheduling, training, coaching and evaluating employees. Responsible for the procurement of all food and supplies for the unit. Monitor quality and quantity of meals produced and control food cost by forecasting accurate orders and receiving of goods. Maintain daily cost accounting records. Promote safety, sanitation and accident prevention by managing daily operations. There are two positions available. One position will mainly work at the Corbett/Parmelee Dining Center with a work schedule of Tuesday through Thursday 12:00p-9:00p, Friday and Saturday 11:00a-8:00p. The other position will mainly work at the Braiden Dining Center with a work schedule of Sunday through Thursday 1:00p-10:00p. Work schedules and location are subject to change due to business operation needs throughout the year.

Minimum Qualifications

Four years of food production experience in a commercial kitchen environment, this MUST have included at least one year as an Assistant Manager or Supervisor (i.e. one year of experience as a Dining Services IV in the classified personnel system).

A cover letter is required at the time of application. Please ensure your cover letter addresses why you are interested in this position and why you are an ideal candidate for this position.



Preferred Qualifications

The ideal candidate will possess the following competencies (e.g. knowledge, skills, abilities, and other personal characteristics) which have been outlined as essential to performing successfully in this position:

  • Work experience in a high-volume (500+ meals) food production operation
  • Ability to supervise others by providing accountability, delegation of tasks, oversight of employee work product, and regular/ongoing training.
  • Ability to create a positive working environment which required leading others by example, approaching daily tasks with optimism, and motivating employees.
  • Excellent verbal communication and interpersonal skills in order to establish an approachable and collaborative relationship with HDS staff, students, and internal/external customers.
  • Demonstrated multi-tasking skills and attention to detail in an environment with frequently changing priorities and opportunities to exercise flexibility and composure.
  • Experience delivering exceptional customer service to internal and external customers while adhering to employer/department policies.
  • Food safety certification such as ServSafe or HACCP is preferred.
  • Proficient skills in Microsoft Office 2007.

Essential Job Duties

Job Duty Category Food Safety and Product Management Duty/Responsibility

• Enforce safety, sanitation and operational guidelines and checklists are adhered to and complete.
• Ensure and verify temperature control checks are being recorded (HACCP).
• Provide continuous surveillance of entire operation.
• Ensure foods are served in an attractive manner noting proper garnish, quality and overall appearance during service.
• Complete accident reports as necessary.
• Production management and inventory of food and supplies to determine when an order needs to be placed.
• Forecast future needs for food and supplies.
• Adjust Production Requirements reports as needed.
• Maintain production logs, meal counts and financial records.
• Use The Cost of Over Production report to maintain proper ordering of production and waste cost controls.
• Use a computer to maintain and generate internal documents and to communicate.
• Gather information to insure accurate information for forecasting food and supply orders such as Coke product and bread ordering.
• Operate a windows based computer system; utilizing computer software manuals, oral and written instructions.
• Participate in the decision-making process to discuss areas of concern or changes needed in the operation.
• Handle all the “Eat Well” posting signs to communicate all healthy meals and nutritional facts to patrons of the dining center.
• Balance and check register drawers of the dining center before closing.
• Ensure that shift closing and weekly cleaning lists are delegated properly and completed.

Percentage Of Time 65 Job Duty Category Employee Performance Management Duty/Responsibility

• Supervise, monitor, teach and train all full time and part time employees on quality and quantity issues of the operation.
• Ensure proper opening and closing procedures are followed.
• Evaluate performance for appraisals of state classified employees.
• Schedule employees and reassign as needed.
• Set up performance plans with employees.
• Mentor and coach throughout the year to assist staff in obtaining performance goals.
• Evaluate employee performance semi-annually by observing daily performance, reviewing pertinent documentation and grading according to skill level.
• Observe daily performance and rate according to standard levels of performance.
• Utilize documentation and other pertinent records.
• Discuss with employees their performance plan, mid-year review and final evaluation.
• Manage all DSI to DSII audit checklists for State Classified employees at their 6 month employment mark.

Percentage Of Time 15 Job Duty Category Staffing Duty/Responsibility

• Supervise, develop and direct an efficient and dependable staff of full and part time personnel by hiring, delegating assignments, scheduling, training, evaluating, disciplining and mediating differences.
• Participate in the interview classified and/or hourly applicants and make proper decisions of who to hire all employees as authorized.

Percentage Of Time 10 Job Duty Category Special Events and Dinners Duty/Responsibility

• Coordination of special events by reviewing data from previous events, generating diagrams and executing the plan.
• Ensure lunch and dinner pre-service is completed before meal hours.
• Participate in the decision-making process to discuss theme dinners and special events while ensuring that these events are executed properly.
• Handle the mail bag items such as table cards, special signage, etc.

Percentage Of Time 5 Job Duty Category Meeting Attendance and Other Duties Duty/Responsibility

• Attend assigned meetings and training sessions passing appropriate assessments as applicable (i.e. Dining, Departmental, Unit, ServSafe Manager Certification, Allergy Training, New Employee Training, etc.).
• Other duties as assigned.

Percentage Of Time 5 Application Details

Special Instructions to Applicants


  • Clearly document job duties performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the “Work Experience” section on the application. We must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that we can calculate full-time experience.
  • The APPLICATION is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.


  • If an Application is considered “Incomplete”, the application will be removed from consideration for the position.
    • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
    • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.


  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening. **Please see the “Required Documents” section of the posting.
  • Resumes will not be accepted in place of a complete application; however, resumes may still be required as a component of complete application materials.


  • The selection process for State Classified positions may include an exam(s), which often requires candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from In addition to your Inbox, remember to check in your Junk and Deleted folders for these important communications.
  • Pertinent updates to your application status can be obtained by logging into your application account at
    1) Multiple ways to login:
    • Enter your Username and Password on the home page to login,
    • Click on Login (in the upper left-hand corner) – then Login (Under Apply without Vitae),
    • or Click on Returning Applicant – then Login (under Apply without Vitae)

    2) Select “Your Applications” in order to display all the applications you have submitted to open positions as well as the following:
    • You can view the Status of your application for each position
    • You can withdraw your application from consideration
    • You can view the job posting for the position you applied
    • You can archive the application once the position has been filled


  • Please check the “Help” link online at for assistance on your application or for answers to Frequently Asked Questions.
  • All other inquiries should be directed to the Colorado State University Human Resources Office at the main phone line: 970-491-MyHR (6947).

Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Pre-employment Physical - Must successfully pass the WorkSteps pre-placement exam., Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare. , Special Requirements/Other - Per the CSU HDS food safety training policy, the incumbent must successfully pass the Servsafe certification exam within 6 months of hire date. EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

Background Check Policy Statement

Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Employment and Appeal Rights

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you willing and able to submit to a pre-employment background check that may include, but is not limited to, criminal history, national sex offender search and motor vehicle history as a condition of hire?
    • Yes
    • No
  2. * Are you willing and able to be on duty to perform essential and/or emergency services for the Dining Services operation without delay or interruption (i.e. inclement weather)?
    • Yes
    • No
  3. * Are you willing and able to submit to a pre-placement physical exam (WorkSTEPS) as a condition of hire?
    • Yes
    • No
  4. * Are you willing and able to work a daily shift anywhere between the hours of 11:00 a.m. and 10:00 p.m.?
    • Yes
    • No
  5. * Please describe your work-lead, supervisory, or management experience, including: guiding and directing the work of others; working as a team leader; and the mechanisms you put into place that fostered open communication among the team members.

    (Open Ended Question)

Applicant Documents Required Documents

  1. Cover Letter

Optional Documents

  1. Veteran DD214 Form (Member-4) (For State Classified searches ONLY)