Recruitment, Retention Specialist & Graduate Student Advisor
The successful candidate will advise the graduate student population through the life cycle of the degree program. This position serves as primary contact for all M.E., M.S.and Ph.D. students as well as the INTO Pathway students, advising, in conjunction with the faculty advisor, on plans of study and other academic opportunities (i.e. fellowships, internships and curricular practical training) in line with academic and professional goals. This position will also serve as an information base for College of Engineering faculty and administrators regarding international admission, foreign credential evaluation, and specific academic requirements related to international student visas.
This position will coordinate closely with various campus departments to ensure students are maintaining appropriate status while making adequate progress through the program. This individual will be the primary Department liaison with Office of Admissions, the Graduate School, the Office of International Programs, CSU Online/Distance Education, INTO and other departments within the College of Engineering.
This position will oversee the application and admissions process for the graduate program, and provide data and analysis to determine the annual admissions goals of the Department. This position provides credential evaluations and degree audits of graduate applicants verifying accuracy and completeness of credentials, with respect to admission decisions for graduate programs. This individual will review graduate applications and facilitate admissions decisions; monitor the applicant database; and resolve issues or problems. Experience with up-to-date database records and correspondence are a requirement of the position.
This position will be responsible to research and summarize data for reports and periodic reviews regarding prospective, admitted, and matriculating students to maximize effectiveness of recruiting efforts, and maintain records and historical data for easy retrieval. The successful candidate will need to interpret requests for information and answer inquiries or direct appropriately, determine the urgency of communication, and initiate and compose appropriate correspondence. He/she will have a strong dedication to students and demonstrate the ability to think creatively, analytically, and strategically. The candidate will have the ability to work independently, exercise discretion in interpreting and applying policies and procedures, and have the capacity to coordinate multiple priorities effectively and efficiently. The ideal candidate will be a highly-organized, motivated, and confident individual who has a strong knowledge of MS Office products as well as excellent written and oral communication skills. The candidate will have demonstrated experience working with confidential information and diverse populations.
As the Recruitment and Retention Specialist, this position will identify and recruit quality students to both the undergraduate and graduate programs in Civil and Environmental Engineering. The successful candidate will research, initiate, develop, promote and implement plans for recruiting and retention purposes. He/she will write and create promotional materials (brochures, handbooks, Power Point presentations) highlighting the Department. This position will be responsible for developing methods of, and maintaining communication with undergrads, grad students, and student organizations. They will initiate contact and follow-up communication with potential students. In conjunction with the Department’s student ambassadors, this position will organize events related to recruiting and retention for undergraduate and graduate programs and will attend recruiting and retention events as a presenter and representative on behalf of the Department and/or College. To recruit high quality undergraduate students, this individual will visit local high schools and meet one-on-one with students to educate them about Civil and Environmental Engineering majors. As necessary, this position will meet one-on-one with parents and students visiting campus.
To assist with the recruitment and retention process, and as a member of the CEE scholarship committee, the COE scholarship committee and the Silver Medal Award committee, this position will identify students for Department, College, and University level awards for merit, leadership and academic achievement. Once awards are granted, the successful candidate will be responsible for tracking the awards concerning renewable scholarships to see if students are eligible per the award criteria.
This individual is expected to devise, implement, recruit and facilitate the CEE Mentoring Programs. As the supervisor of the Department’s student ambassadors, this position will interview, hire, train and supervise those serving as CEE Student Ambassadors.
Some weekend and evening work will be required.
Required Job Qualifications
- Bachelor’s Degree from an accredited university, in counseling, liberal arts, cultural studies, public administration, or related degree.
- Experience providing one-on-one academic support for students.
- Familiarity with student development theories / developmental advising, including current information about and understanding of international students.
- Demonstrated experience working with diverse populations.
- 2 or more years of experience in a customer-focused office environment.
- Proficiency in Microsoft Office.
- Strong communication skills; including writing, interpersonal, presentation and technical/computer skills.
- Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Preferred Job Qualifications
- Master’s degree in higher education, counseling or college student personnel or related field.
- Demonstrated ability in designing, implementing, and collaborating on academic programs.
- Experience advising and/or counseling students in an academic environment, with demonstrated experience developing intervention strategies for supporting the academic success of students.
- Exposure to engineering through a higher education engineering environment, or in an industrial setting.
- Experience handing confidential information.
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.
Job Duty Category
- Serve as the primary advisor applicants and students in the Master of Engineering (M.E.), Master of Science (M.S.) and Doctor of Philosophy (Ph.D.) programs
- Provide resources and academic advising to graduate students, advising current and prospective students on academic and administrative requirements.
- Maintain knowledge of Colorado State University, college and department policies and procedures, and all outside-of-department resources that are available to students. Will be cognizant of current departmental, University, and college requirements necessary for graduate students to obtain their graduate degree, and be able to provide guidance and direction to graduate students on campus services and facilities.
- Coordinate and implement retention and grade-monitoring activities and work with students in academic difficulty in collaboration with CASA and CSU.
- Provide intentional outreach and make recommendations for those students not making adequate progress to degree.
- Design and implement a department-level orientation and other workshops for graduate students.
- Serve as presenter at orientation.
- Stay up-to-date on evaluation standards, educational practices and the latest information on academic policies regarding international admissions standards at the graduate level.
- Work within university FERPA guidelines.
- Act as a positive representative for the Department of Civil and Environmental Engineering, and be a positive role model for students.
- Facilitate faculty /student interactions. Act as a resource for faculty in the department.
- Maintain and disseminate advising related information to prospective and current students.
- Maintain accurate and detailed appointment/advising notes.
- Advise students and faculty on deadlines and appropriate policies and procedures related to admission, graduation, overrides, exceptions, appeals, curricular practical training and other advising related issues.
- Process all documentation related to these processes.
Percentage Of Time
Job Duty Category
- Contribute to the development and implementation of departmental admissions goals and priorities.
- Develop a pathway for qualified community college students to transfer to CEE.
- Work closely with community college partners to communicate that pathway, and make adjustments as necessary.
- Contribute to the development of all graduate recruiting events, and participate in these events.
- Develop and maintain standardized procedures, business processes and systems for documentation and certification of evaluation for all applicants to the graduate programs. Ensure efficient student application processing.
- Intake, review, and decision making with regards to those applications must be completed in a professional and timely manner in-line with established best practices.
- As an effective recruitment tool, match graduate applicants to departmental graduate teaching assistantships (GTA), graduate research assistantships (GRA) and Graduate School fellowships.
Percentage Of Time
Job Duty Category
Program Management and Coordination
- Develop and update the Graduate Handbook, and graduate Plans of Study.
- Must continuously evaluate and suggest changes to departmental policies, handbooks and plans to reflect an evolving program.
- Initiate and maintain all Graduate Research and Teaching Assistantship contracts and hiring documentation, and process all sponsor invoices to ensure timely tuition reimbursement payments. Maintain departmental records, spreadsheets and databases related to the graduate program and students.
- Determine priorities; anticipate and devise ways to meet work demands.
- Other duties as assigned; as the position develops.
- At times this position may be required to participate in professional activities that occur outside the established work day.
Percentage Of Time
Job Duty Category
Recruitment and Retention
- Identify and recruit quality students to both the undergraduate and graduate programs in Civil and Environmental Engineering.
- Research, initiate, develop, promote and implement plans for recruiting and retention purposes.
- Write and create promotional materials (brochures, handbooks, Power Point presentations) highlighting the Department.
- Developing methods of, and maintaining communication with undergrads, grad students, and student organizations.
- Initiate contact and follow-up communication with potential students. In conjunction with the Department’s student ambassadors
- Organize events related to recruiting and retention for undergraduate and graduate programs and will attend recruiting and retention events as a presenter and representative on behalf of the Department and/or College.
- Meet one-on-one with parents and students visiting campus.
- As member of the CEE scholarship committee, the COE scholarship committee and the Silver Medal Award committee, this position will identify students for Department, College, and University level awards for merit, leadership and academic achievement. Once awards are granted, the successful candidate will be responsible for tracking the awards concerning renewable scholarships to see if students are eligible per the award criteria.
Percentage Of Time
Special Instructions to Applicants
References will not be contacted without prior notification of candidates.
Conditions of Employment
Pre-employment Criminal Background Check (required for new hires)
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
Background Check Policy Statement
Colorado State University (CSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.