Position Details

• Fixed Term Until March 2026 | Full-Time
• Higher Education Officer Level 8 | $110,581 - $122,420 p.a. + 17% superannuation
• Location: Any SA Campus
• View Position Description

This position can be located at any campus located within South Australia. Please include which campus you would like to be based at in your application:

• Bedford Park / Kaurna Country
• Nuriootpa (Barossa) / Ngadjuri Country
• Murray Bridge / Ngarrindjeri Country  
• Victor Harbour / Ramindjeri Country
• Berri / On the Traditional Lands of the First Peoples of the River Murray & Mallee Region
• Renmark / On the Traditional Lands of the First Peoples of the River Murray & Mallee Region
• Mount Gambier / On the Traditional Lands of the First Nations of the South East

About the Role

The Rural Education Team Manager will take the lead in managing the rural Student Administration Services (SAS) and Work Integrated Learning (WIL) team's operations. This role is pivotal in driving and executing strategic improvement initiatives, ensuring a positive and proactive impact on the service culture surrounding multidisciplinary student teaching and learning activities across Rural and Remote Health South Australia. This includes programs such as the South Australia Rural Medical (SARM) Program, University Department of Rural Health, and the Regional Training Hub. The position will play a key role in ensuring a smooth, seamless experience for students, no matter their location, through a strong focus on cohesion, continuity, and best practices.

About You

To be successful in this role you will exhibit:

• Degree qualified in a relevant discipline and extensive relevant experience in managing service delivery in a large and complex organisation, or extensive management experience and proven management expertise
• Experience in leading, motivating and developing a team of geographically dispersed service-oriented professionals
• High level complex and sensitive problem solving, negotiating and conflict resolution skills in a customer service context
• Superior planning and organisational skills, with experience establishing priorities, allocating resources and meeting deadlines whilst working under pressure in a high-volume, fast-moving service environment
• Comprehensive knowledge of CRM and Service Management tools, customer analytics and other data management.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Wide range of professional development activities and services
• We embrace diversity and promote equity and inclusion for all students and staff

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

About the College of Medicine and Public Health      

At the College of Medicine and Public Health, we deliver clinical, population and lab-based research, integrated teaching programs and high-quality clinical services. Our footprint reaches out from our world class teaching hospital at the Flinders Medical Centre in South Australia to multiple rural clinical locations all the way to Darwin in the Northern Territory. Our research and teaching equip the next generation of leaders and innovators with the skill, commitment, and vision to protect vulnerable communities and truly advance health outcomes. It is at the heart of everything we do.

About Flinders Rural and Remote Health SA

Flinders University Rural and Remote Health SA (FRRHSA) facilitates high quality multidisciplinary health education and research in our State's regional areas.

We have a strong national and international reputation for providing community-engaged inter-professional training for medical, nursing, and allied health students. This includes the Doctor of Medicine Rural Stream (MDRS) program and multidisciplinary rural clinical placements.

Prescribed Conditions for Employment

• A valid Nationally Coordinated Criminal History Check which is satisfactory to the University will also be required before the successful applicant can commence in this position.
• It is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
• For more information regarding this position, please contact Professor Claire Drummond
• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Certification

Applications to be submitted before 10.00pm:

23 Feb 2025

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.