• Full time continuing role
• Lead and shape the Misconduct and Appeals domains within the Division of the Academic Registrar, supporting academic excellence and enhancing the student experience
• Located on the Camperdown Campus. Offering a competitive remuneration package including 17% superannuation

About the opportunity

We are seeking an experienced leader for the role of Deputy Registrar and Executive Director (Misconduct, Complaints and Appeals). Reporting directly to the Academic Registrar, this role is responsible for the strategic leadership, management, and continuous improvement of the Misconduct, Complaints, and Appeals domains within the Division of the Academic Registrar. This position requires extensive professional judgment to ensure services are efficient, effective, and aligned with the University's mission and strategic goals. A central focus of this role is to foster a student-centered approach, promote innovation, and ensure compliance with regulatory standards.

Key Responsibilities:

• Provide strategic direction for the Misconduct and Appeals pillar, aligning with the strategic objectives of the Education Portfolio.
• Exercise the delegated authority of the Deputy Registrar, making significant autonomous decisions and upholding internal and external policy alignment.
• Oversee a broad range of Registrar functions, including misconduct investigations, setting conduct conditions, and imposing penalties, in consultation with the Academic Registrar.
• Lead optimization of business processes to improve quality, efficiency, and the student experience, ensuring timely and effective resolution of issues.
• Ensure compliance with higher education regulations, accreditation standards, and governance frameworks, leading internal audits and reviews to identify areas for improvement.
• Build and maintain strong relationships with faculty, staff, students, and external partners, representing the Academic Registrar in committees and working groups.
• Mentor and develop the Misconduct, Complaints, and Appeals team, fostering a high-performance culture.
• Oversee financial management for the work area and promote a culture of accountability, safety, and well-being within the division.

About you

Skills:

• Proven ability to lead large teams and manage complex projects in a dynamic environment.
• In-depth knowledge of higher education policies, regulations, and governance frameworks.
• Demonstrated commitment to student success and service excellence
• Strong analytical, communication, and interpersonal skills, with the ability to influence and collaborate with a wide range of stakeholders, including senior leadership across Faculties and Professional Service Units
• Outstanding professional judgement to make significant, independent decisions while ensuring alignment with policies and practices.
• Excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes and effectively deliver results

Experience:

• Extensive leadership experience in higher education administration, with a strong track record of managing student services at scale
• Demonstrated experience in exercising delegations of authority and making timely decisions in relation to complex student matters within a complex regulatory environment
• Experience in business optimisation, transformation, and innovation within a large, complex organisation
• Proven management experience at a senior level; together with flexibility, capacity to adapt to changing circumstances and environments and, when necessary, navigating through ambiguity
• Demonstrated experience in the supervision, training, mentoring and performance management of staff; and experience managing and resolving a diverse range of HR issues.
• Financial management experience and literacy, experience managing budgets and controlling income and expenditure.
• Administrative experience in a tertiary organisation, working knowledge of academic institutions, structures and the higher education sector.

Work Rights: you must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Senior Talent Partner, Senior Talent Acquisition, John Flynn, on 0481 564 562 or by email to john.flynn2@sydney.edu.au.

Copyright The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Thursday 12 December 2024 11:59 PM