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Digital Recruitment Officer (CRM)

Employer
FLINDERS UNIVERSITY
Location
Adelaide, Australia
Salary
$89,773 - $95,718
Closing date
4 Dec 2024
View more categoriesView less categories
  • Continuing | Full-Time
  • HEO Level 6 | $89,773 - $95,718 + 17% Super
  • Location: Bedford Park / Kaurna Country
  • View Position Description

What’s involved:

As the Digital Recruitment Officer, you will play a key role in developing and executing digital recruitment strategies to attract international students. You will work closely with the Flinders International team to manage CRM systems, create compelling digital campaigns, and ensure prospective students experience a seamless and engaging journey from inquiry to application.

Contributing to the facilitation and management of enquiries, development of digital/EDM campaigns and engagement with prospective international students, this role is responsible for managing content & technical elements with support aligned to the continual innovation and development of digital platforms and systems. 

Due to the nature of this position, you may be required work outside of normal hours with restrictions on taking leave during peak work periods.

Key Responsibilities

  • Develop, manage, and optimise CRM systems (Microsoft Dynamics) and Marketing Automation tools (Marketo) to streamline recruitment efforts and ensure a positive user experience for prospective international students.
  • Collaborate with Flinders International teams to create and execute digital marketing campaigns that align with recruitment goals.
  • Innovate and maintain digital engagement strategies, ensuring data integrity and producing insightful reports for continuous improvement of recruitment processes.
  • Coordinate digital outreach, including email campaigns, to prospective students, providing timely follow-ups and information to support their application journey.
  • Ensure consistency and quality in communication by maintaining a comprehensive knowledge base and training resources.

Who are You?

With appropriate tertiary qualifications in Business, Communications, Marketing, Information Management and Systems or a related discipline or an equivalent combination of professional experience and/or education and/or training.

You have a strong background in digital marketing or recruitment, with expertise in CRM and Marketing Automation systems. You are skilled at designing and implementing digital campaigns and using data to improve outcomes. Your experience with Microsoft Dynamics and Marketo will be highly valued in this role.

Your high-level high level administrative skills, (including the ability to meet tight deadlines, prioritise tasks, manage, extract and analyse organisational information and data), are complemented by your well-developed organisational skills and strong attention to detail.

As someone with well-developed interpersonal skills, you are self-motivated and have ability to communicate effectively with stakeholders at various levels. You will also have experience working with international students, and a understanding of other cultures and ability to communicate in a cross-cultural working environment.

Who are we?  

The Portfolio of the Vice-President and Pro Vice-Chancellor (International)  has refreshed its structure to deliver future needs including strategic leadership to further enhance performance, strengthen capacity, while setting an ambitious strategy. Key to this is an enhanced focus on international recruitment and identifying, developing and maintaining international partnerships; whilst working in close collaboration with our Colleges and Portfolios.  

We recognise the key to our success is exceptional people. If you are a hardworking, dedicated professional, with a passion for students and global education - we want to hear from you. If you can see yourself contributing to the ambitious agenda of Flinders University in a friendly, collegial, fun and vibrant workplace - come join us. 

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

  • 17% Superannuation + salary packaging options
  • Flexible working arrangements
  • Wide range of professional development activities and services
  • We embrace diversity and promote equity and inclusion for all students and staff
  • Vibrant campus life and amenities including on campus health care servicesgym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

  • A valid Nationally Coordinated Criminal History Check which is satisfactory to the University will also be required before the successful applicant can commence in this position.

How to Apply and Information

Certification

Applications to be submitted before 10.00pm:

04 Dec 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.

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