Salary: £22,728 - £25,433 per annum
Contractual hours: 37
Basis: Full Time
Package: Full details can be found here - https://www.ucb.ac.uk/about-us/work-for-us/rewards-and-benefits/
Job category/type: Administration, Professional Services
Job reference: REQ000203
Attachments: Accommodation Officer - JDPS - Nov 24.pdf

Job description

University College Birmingham is looking for an Accommodation Officer to join our welcoming, dynamic team within Student Services and Wellbeing. This is a fantastic opportunity for the successful individual to make a real impact on the student experience, here at University College Birmingham.

Why Join Us? UCB Accommodation was voted by students as a finalist in the prestigious WUSCA (WhatUni Student Choice Awards)—a testament to the quality and dedication of our accommodation team.

As an Accommodation Officer, you'll play a key role in ensuring that our students have a safe, comfortable, and supportive environment in their halls of residence. From overseeing residents’ welfare and behaviour to maintaining high standards of accommodation, your work will directly enhance the student experience at UCB.

We are looking for someone who is proactive, approachable, and passionate about providing excellent service to students. Previous customer service experience is essential along with effective problem solving skills and a good understanding of the needs of students.

If that’s you, apply now!

Standard Information

UCB is an equal opportunities employer.

University College Birmingham is proud to have been voted 5^th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating.

University College Birmingham has a unique collaborative partnership with the University of Warwick - Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024

You may need to obtain permission to work in the UK if you don’t already have the unrestricted right to work in any role. There are various types of visa which include the right to work. You can check if you need a UK visa using the Government’s online tool and find information about UK visa routes and the eligibility criteria that must be met for each route Work in the UK - GOV.UK (www.gov.uk). All staff are required to prove their right to work in the UK before they start work.

All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement.

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.