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Customer Services Assistant

Employer
UNIVERSITY OF SOUTHAMPTON
Location
Southampton, United Kingdom
Salary
£24,600 to £26,038 per annum pro rata
Closing date
13 Nov 2024
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We have an exciting opportunity to join the team at the Health Services Library at Southampton General Hospital as a Customer Services Assistant. The successful candidate will deliver a high quality and professional customer service to everyone who interacts with our Library services. You will also form part of the University Library Enquiries team where you will answer customer queries in person, over the phone and in an online environment via a chat service and email. 

Successful candidates will be entitled to 20 days annual leave per year plus University Closure Days (pro-rated for part time staff), a contributory pension scheme and a structured training programme.

The following shift patterns are available: Friday to Sunday 13.45-20.15.

This post is offered on a part time 19.5 hours per week, permanent contract.

If you would like more information about the role please contact Amanda Clayton, Library Site Manager A.C.Clayton@soton.ac.uk or Charlotte White, Customer Services Manager  C.J.White@soton.ac.uk.

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