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Operations Assistant (Clinical Administrator)

Employer
KINGS COLLEGE LONDON
Location
London (Central), London (Greater)
Salary
£32,979 - £36,396 per annum, including London Weighting Allowance
Closing date
15 Sep 2024
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Job Details

About us

We are looking for an enthusiastic and an experienced Clinical Administrator to provide reception and administrative support for the Imaging Clinical Research Facility at St Thomas' Hospital. The post sits with the King's College London and is managed through the School of Biomedical Engineering & Imaging Sciences.

About the role

The main purpose of the post is to meet and greet patients at reception. To make patient and research subjects’ appointments, register patients / volunteers on the required computer systems and carry out other administrative tasks as necessary to support the administration of the clinical and research Imaging operations with the multidisciplinary clinical and research environment for our Joint Imaging Centre and Advanced Imaging Centre.  The post holder will also be expected to support the MRI Office Administration Manager for the administrative and facility management aspects of the department.

You will be responsible for ensuring administrative support is provided in a flexible, responsive and confident manner, both in a clinical and research setting. This will include a variety of duties and a high level of patient contact.  The post holder must have a high standard of general education as essential requirement. Previous working knowledge in NHS systems such as EPIC would be regarded as desirable. The successful candidate needs to be able to work well with a wide variety of people and be a good team player.

This is a full-time post (35 Hours per week), and you will be offered an indefinite contract. The post holder is expected to work full time on site.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria 

  1. GCSE / NVQ or equivalent 
  2. Previous experience in a clinical or in a research support role within HEI or NHS 
  3. Excellent knowledge and experience of using NHS administrative procedures and NHS IT systems (e.g., EPIC) to deal with patient data 
  4. Excellent verbal & written communication skills and attention to detail 
  5. Able to work flexibly and under pressure at busy times 
  6. Understanding of patient confidentiality 
  7. Experience in customer service 
  8. Substantial previous administrative experience/secretarial experience particularly in a clinical setting

Desirable criteria

  1. A Level in Maths, Science and English 
  2. Knowledge of medical terminology 
  3. Knowledge of databases 
  4. Customer Service training 
  5. Microsoft Office Training (Microsoft office, Outlook, Word, Excel, PowerPoint)

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

This post is subject to Disclosure and Barring Service and/or Occupational Health clearances.

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
GB

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