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Operations Assistant (TwinsUK Projects) – Maternity Cover

London (Greater)
£32,979 - £36,396 per annum, including London Weighting Allowance
Closing date
24 Jul 2024

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Academic Discipline
Life sciences
Job Type
Professional Services, Administrative
Contract Type
Maternity Cover
Full Time

Job Details

About Us

The Department of Twin Research and Genetic Epidemiology is part of the Life Sciences & Medicine Faculty at King's College London and is based within the St Thomas’ Hospital campus.

King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place.  Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:

  • Educating the next generation of change-makers
  • Challenging ideas and driving change through research
  • Giving back to society through meaningful service
  • Working with our local communities in London
  • Fostering global citizens with an international perspective

About the role

The Department of Twin Research wishes to appoint a Grade 4 Operations Assistant (maternity cover) to coordinate and carry out recruitment of healthy volunteers for research projects within national cohort study TwinsUK.

We are looking for a maternity cover for an Operations Assistant with experience and knowledge of working in an NHS/university research environment, and ideally with experience of recruiting patients to studies.

They will be required to interact with a multidisciplinary team working alongside other admin staff.  The role will involve working on projects to recruit volunteers for clinical research studies.

They will be required to work to SOPs and produce reports to meet KPIs as well as carrying out day to day administrative duties looking after a large cohort of research volunteers.

This is a full time post filling in as a maternity cover, and you will be offered a fixed term 12 month contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

  1. Educated to NVQ level 3 or equivalent, or relevant experience
  2. Good working knowledge of using complex databases and management information systems including using Microsoft Word, Access and Excel
  3. Excellent written English including grammar, punctuation and structuring written text, as well as excellent communication, negotiation and influencing skills at all levels
  4. Ability to maintain confidentiality and a good working understanding of data protection regulations, including UK GDPR and the Data Protection Act 2018
  5. Outstanding people skills – able to build a rapport with colleagues and cohort participants
  6. Experience of recruiting volunteers onto research studies over the phone, email and post as well as of accurate preparation of participant study information and visit packs and coordination of postal and email mailouts across different studies taking place simultaneously
  7. Excellent task management skills with the ability to work under pressure in busy environments to meet tight deadlines
  8. A commitment to equality, diversity, and inclusion, actively addressing areas of potential bias

Desirable criteria

  1. Experience of planning and implementation, including preparing budget, preparing business cases and plans, and risks
  2. Knowledge of Human Resources processes
  3. Knowledge of research practice and policy in health-related research

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.


King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit:

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at

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