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Manager (Quality, Accreditation and Risk)

Manly, Australia
$100,000 excl. super; parking & lunch available
Closing date
2 Jul 2024

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Closing Date: 02/07/2024

Job Type: Permanent (full-time)

Location: Northern Beaches Campus (Manly)

Salary: $100,000 excl. super; parking & lunch available

International College of Management, Sydney (ICMS) and its associated ICMS provider brands (International Sport College Australia, Aspire English) are located in Manly and Sydney CBD.

Our mission is to provide students with an exceptional education and the much-valued skills set to gain a competitive edge and exceed industry expectations in today’s job market. By choosing to study at our Institution, students gain the practical, academic and professional experience they need to be career-ready by the day they graduate.

About the role

The Manager, (Quality, Accreditation and Risk) is responsible for managing risk and compliance functions and for supporting accreditation activities across all campuses of ICMS. The role works collaboratively in partnership with all department heads, lead academics and administrators and governing boards, as well as executive and operational managers to uphold and maintain institutional compliance with regulatory frameworks in Higher Education, VET, and CRICOS. The Manager, ,Accreditation, Compliance and Risk)monitors and develops continuous quality improvements built upon a shared culture of ‘whole of institution’ accountability for quality.

The role provides key support to ICMS accreditation and compliance activities, including submission of documentation to TEQSA  and supporting compliance related Project Control Groups.

The Manager, (Quality, Accreditation and Risk) is responsible for managing the risk management framework at the Institution including developing and implementing the framework and policy and promoting a best practice approach to risk management. The role provides secretariat support for the Audit Risk and Compliance Committee and the Appeals Committee.

Responsibilities include:

  • Promote best practice in the educational management of multi-provider, multi-sector, multi-disciplinary academic quality in support of delivery of educational products and services
  • Facilitate, coherent and evidence-based approaches to qualitative and quantitative academic quality auditing, reporting, recommendation and benchmarking
  • Provide advice to the governing bodies and other management groups
  • Review, reflect and report on the consistence of implementation of academic quality systems and processes including the relevance of and adherence to academic policies and procedures at the provider and whole-of-organisation levels
  • Manage evidentiary Quality Assurance cycles in conjunction with the relevant forums such as Learning and Teaching Committee, Course and Subject Committee, Academic Board, Executive Management Group and Board of Directors in preparation for periodic provider re-registration, re-accreditation applications and CRICOS Renewal of Registration
  • Ensure the institution maintains alignment with relevant legislative frameworks such as, RTO Standards, the Higher Education (Threshold) Standards Framework, ESOS Framework, the National Code and other Australian Government protocols
  • Manage the internal audit program at the Institution and conduct periodic internal reviews or audits to ensure that compliance procedures are followed or investigate compliance risks
  • Manage the risk management framework at the Institution and assess product, compliance, or operational risks and develop risk management strategies. Provide secretariat support for the Audit, Risk and Compliance Committee
  • Review and update written policies and procedures related to compliance activities
  • Support the Appeals Committee and ensure investigation is impartial, thorough, and timely.
  • Provide secretariat support to governance and other committees as required.

About you

As the successful candidate, you will have or be willing to demonstrate:

  • Ability to interpret and internally communicate the changing landscape of regulatory and legal matters clearly and succinctly – facilitating a ‘whole of institution’ capability and approach to quality
  • Strong personal drive and self-motivation
  • Ability to communicate (written and verbally) in a manner that ensures
  • Domain owners and other relevant stakeholders remain suitably informed
  • Excellent project management skills with proven ability to work and collaborate with other department heads and teams. 
  • Experience and qualification pertinent to higher education and/or educational management In-depth legislative understanding in both a vocational and higher education environment
  • Experience meeting academic quality standards in a complex education sector organisation, dealing with executive and senior managers across all organisational units
  • Sustained experience in academic policy interpretation, evaluation and improvement, including the facilitation of individual understanding and collective engagement with quality initiatives by academics, managers and administrators in both Higher Education and VET contexts
  • Demonstrated exceptional relationship management skills, including development and maintenance of professional networks and effective working relationships with a range of senior and executive stakeholders Sound knowledge and experience of all aspects of quality management systems for higher education and training provision (e.g. learning & teaching, and student support services) and the ability to assess overall quality systems and develop a program of improvement Superior research, investigative, conceptual and analytical skills, including expertise to resolve complex issues
  • Demonstrated commitment to teamwork and the construction of a supportive, collaborative work environment with the ability to lead, inspire, coach and develop employees
  • Display conduct and behaviour which is above the line and in support of a strong constructive culture Ability to influence and encourage the adoption of a ‘whole of institution’ approach to quality assurance and accreditation

How to apply

Please apply with your CV and cover letter addressed to Dr Jasen Burgess, Chief Quality Officer via this recruitment portal.

Current ICMS staff should apply via ELMO / Careers / Internal Vacancies.

Award / Contract details:

38 hours per week (applications for part-time will be considered). On-site role in Manly with some opportunity to work in Sydney CBD (Haymarket). Educational Services (Post-Secondary Education) Award 2020 (Level 7) Closing date

Tuesday 2nd July 2024 at 9.00am AEST.

Diversity, Equity and Inclusion

As per the Institution's Diversity, Equity and Inclusion Policy, ICMS aims to provide an accessible, inclusive and collaborative learning and working environment that promotes fairness, equity, respect for social and cultural diversity, and that is free from discrimination and harassment.

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