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Apprenticeships Operations Manager

Greenwich, United Kingdom
£44,263 to £54,395 plus £5269 London weighting per annum
Closing date
30 May 2024

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Job Details


Location: Greenwich Campus
Salary: £44,263 to £54,395 plus £5269 London weighting per annum
Contract Type: Permanent
Closing Date: Thursday 30 May 2024
Interview Date: Thursday 13 June 2024
Reference: 4502-E

Apprenticeships play a key part in the University’s 2030 strategy ‘Education without Boundaries’ and we have ambitious plans to grow our apprenticeship provision across all faculties.

We are looking to appoint an Apprenticeships Operations Manager, a pivotal new role to ensure a quality and compliant service. You’ll be responsible for the operational management of our apprenticeship provision, covering all aspects of the student lifecycle and reporting requirements involved. This will include (but is not limited to) quality assurance, admissions, management of student records, assessment, data quality, data returns, ensuring a professional and customer-orientated frontline service is delivered to all applicants and apprentices.

This role manages an operational team of five posts, and you will need to have both line management and matrix management experience.

You will need to be highly organised, able to deal with complex information, and able to prioritise your workload to meet deadlines. You will be required to work extensively with staff and collaborators at different levels, including academic and professional service colleagues, employers and regulatory bodies; so excellent interpersonal skills are essential, as are excellent verbal and written communication skills. You will have the relevant experience and knowledge of degree apprenticeship compliance and regulations.Please note, there is a minimum requirement of 2 days a week working onsite, one of which will be a fixed day at the Greenwich Campus.

For an informal discussion about the post please contact  Gianina Harvey-Brewin Associate Director Employability and Apprenticeships Or Anna McMenamin Associate Director Employability and Apprenticeships (job share) 

Should you have any recruitment related queries please contact the People Directorate Operations Team on

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details and criteria questions, and also attach your CV.  Current Vacancies - Jobs at Greenwich

Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from protected characteristic(s), who are currently under-represented within the University of Greenwich at these levels/within these areas. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.


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SE10 9LS

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