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Senior Programmes Officer (Student Experience)

London (Greater) (GB)
Closing date
17 Mar 2024

Job Details

The Department of Informatics is looking to recruit a full-time Senior Programmes Officer (Student Experience) to support the Undergraduate and Postgraduate Taught Programmes during a maternity cover. This role would suit an experienced administrator ready for the next stage in their career.

The Senior Programmes Officer provides essential support to students and academics, working as part of the programmes team to ensure that high quality administrative and student support is provided from enrolment to graduation. Having line management responsibilities for Programme Officers, the role holder is responsible for the day-to-day delivery of programme administration of several courses and ensuring tasks are carried out to a high level of accuracy.

The role includes resolving complex queries and overseeing processes in relation to student engagement, feedback and support systems. The role will involve a varied workload with strong teamwork required to coordinate the cross over of responsibilities to support colleagues during busy periods. It will provide opportunities to further develop your knowledge of regulations and student engagement and to contribute to professional networks promoting best practice.

We have a friendly and hard-working team and looking forward to a self-motivated and inquisitive new team member joining us.

This is currently a hybrid role, and the role holder will spend part of their working week on campus and part of the week working remotely. On campus days are allocated via a rota and requirements may differ at busy times of year.

Candidates should submit a supporting statement that addresses how they fit the essential and desirable criteria within person specification alongside their application, as per the guidelines written on the HR webpage here: Applications submitted without a supporting statement will not be considered.

Please note that this role is not eligible for a Certificate of Sponsorship.

The role will be based at Bush House at the Strand Campus – visit the King’s HR pages for more information.

Information on the Department of Informatics and the Faculty of Natural, Mathematical and Engineering Sciences can be found at the following links:


King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit:

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at

Company info
United Kingdom

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