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Admissions Operations Manager

Greenwich, United Kingdom
£37,099 to £42,978 plus £5269 London weighting per annum
Closing date
1 Mar 2024

UK Student Recruitment

Location: Avery Hill Campus
Salary: £37,099 to £42,978 plus £5269 London weighting per annum
Contract Type: Permanent
Closing Date: Friday 01 March 2024
Interview Date: To be confirmed
Reference: 4428

The Admissions Operations Manager will lead a team responsible for making decisions and processing a very large numbers of applications, including home and overseas, undergraduate, postgraduate taught, and postgraduate research, for admission to the University of Greenwich.

You will be responsible for the effective day to day running of the Admissions section, developing and maintaining processes and procedures for large scale decision making and processing to ensure fairness and transparency. You will liaise with academic departments and professional services to ensure delivery of the admissions service, as well as keeping abreast of external developments in the higher education admissions sector. You will take lead responsibility for specific areas of admissions policy or projects, including responsibility for the fee assessments process, and for fee status appeals.

The Admissions Operations Manager will work closely with the other Admissions Operations Manager and have responsibility for the line management of 2-3 direct reports and provide guidance to an admissions team of 25 staff. You will have the ability to manage and motivate a large team, monitoring and improving performance with a strong data management skills, and strong interpersonal skills and excellent communication skills. You will have demonstrable experience of the UCAS system and the principles and processes which underpin a fair and transparent admissions service. You will also be driven to explore new ideas and be creative when reviewing business processes, always looking for ways to improve.

We look forward to receiving applications from candidates who can demonstrate a passion for and a clear commitment to equality, diversity, and inclusion, as well as the vision, values, and aspirations of the University of Greenwich.

For an informal discussion about the post please contact Lucy Burrowes, Deputy Head of Admissions,

Should you have any recruitment related queries please contact the People Directorate Operations Team on

Further details of the fantastic benefits and what we offer can be found here: Our benefits - what we offer | Jobs and careers | University of Greenwich and information on the university’s working principles: Working Principles and Guidelines | Documents | University of Greenwich

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich

Employment Visa: Under the UK Government Points Based System scheme this role does meet the criteria to be sponsored for a Skilled Worker Route application.

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We particularly encourage applications from [protected characteristic(s)], who are currently under-represented within the University of Greenwich at these levels/within these areas.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

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