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Network Support Engineer

London, United Kingdom
£33,661 to £37,038 per annum, inclusive of London Weighting
Closing date
26 Feb 2024

Location: Other
Salary: Salary Range is £33,661 to £37,038 per annum, inclusive of London Weighting
Shared Sucess Award of up to £5,000 pa
Post Type: Full Time
Post Type: Permanent
Closing Date: Monday 26 February 2024
Reference: 009S2023-R

About the Job

We are looking for an enthusiastic and driven individual to join our dynamic team as a Network Engineer at the University of East London. You'll be instrumental in shaping our network infrastructure, from designing resilient networks to optimising connectivity. You will have the opportunity to work on exciting and innovative projects alongside fixing network issues as they arise as part of UEL’s Infrastructure Team.

This is your chance to turn your passion for technology into a rewarding career and we are looking for someone who will thrive in a dynamic and forward-thinking environment, has the drive for meaningful personal development and is looking to build skills that can lead to a rewarding long-term career. As a Network Support Engineer, you will be hands on with market leading products and receive encouragement, support, and paid training to achieve your first vendor qualification within your first 6 months with us.

What We Offer…

  • Hands-On Experience: Dive into real-world projects from day one. You’ll get to work alongside our seasoned professionals, gaining invaluable hands-on experience in network design, troubleshooting, and security.
  • Learning and Development: We are committed to your growth, and you will receive real encouragement for your continual personal development. Benefit from a financed training program, access to the latest tools and technologies and continual support to achieve industry recognised qualifications.
  • Innovative Environment: UEL thrives on innovation. You’ll be working in an environment that encourages creativity and out-of-the-box thinking to solve complex networking challenges.

What You Will Do…

  • Assist in designing and implementing new network solutions and improving the efficiency of UEL’s networks.
  • Engage in training and exams to ensure your knowledge remains current and apply it to the benefit of the University’s staff and students.
  • Work collaboratively across IT Services and the wider University on service improvements, whilst working towards defined network architectures
  • Be able to translate the requirements of colleagues into deliverables and align them with the ongoing development activities.
  • Ensure onsite networking spaces are fit for purpose and maintained accordingly.
  • Take ownership of appropriate issues escalated, with regards to UEL’s network solutions, and see them through to successful resolution.

Who We Are Looking For…

  • A passionate individual with a keen interest in networking and technology.
  • A self-motivated learner, keen for continuous self-improvement and aspirations to achieve a recognised industry qualification, ideally within your first 6 months.
  • An affinity for working with technology, but we are looking for potential and enthusiasm over hands on experience!
  • Competence in problem solving issues and seeing through to resolution.
  • A proactive and analytical demeanour to identify and resolve network-related issues efficiently and effectively.

Education, Qualifications and Achievements

  • Evidence of high achievement in STEM subjects (Science, Maths, Engineering, Technology)

Benefits Package

Beyond a competitive salary, we offer a comprehensive benefits package:

  • 20% pension contribution (4% from you, 16% from us)
  • 25 days holiday, plus 3 days over Christmas and bank holidays
  • Open to consider flexible working arrangements
  • Shared success bonus of up to £5,000 per annum
  • Subsidised gym membership
  • 3 times base salary life assurance
  • Cashback healthcare scheme
  • Discounts on Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out, and weekly shopping

Equal Opportunities

UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity, and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.

We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.

So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!

Further details: Job Description & Person Specification More about our benefits

To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail

CVs without a completed application form will not be accepted.

At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.

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