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Head of Student Wellbeing

Southampton, United Kingdom
£44,263 to £56,021 per annum
Closing date
7 Jan 2024

Student Wellbeing

Location:  Highfield Campus
Salary:   £44,263 to £56,021 per annum
Full Time Permanent
Closing Date:  Sunday 07 January 2024
Interview Date:   Monday 22 January 2024
Reference:  2537123NY

We have an exciting opportunity to join us to lead our Student Wellbeing team at the University of Southampton.  The Student Wellbeing team provides a range of specialist support to our students throughout their studies enabling them to make the most of their time at University and develop healthy habits to last a lifetime.

About the Role

The Head of Student Wellbeing is responsible for providing expertise and direction to the two core teams within our Student Wellbeing function, ensuring a seamless and safe student experience and creating a culture which puts students at the heart of decision making.

Our 24/7 Wellbeing Team operates 365 days a year to proactively support students in maintaining their wellbeing through advice and guidance and works closely with teams across the university to maintain a safe and positive student experience, day and night.

Our Multidisciplinary Team provides practical support to students experiencing a range of personal and emotional difficulties through specialist interventions including Student Support Review and counselling.   The Multidisciplinary Team also includes a team of harassment professionals who provide specialist advice to students and work with internal and external stakeholders to promote our Expect Respect campaign.

The postholder is also responsible for developing and maintaining our partnerships with health professionals and organisations which help us extend our support to students to fully meet their individual needs.

About You

We are looking for a strong leader with excellent communication skills and proven experience of managing outcomes in relation to student wellbeing. Committed to high performance and continuous improvement, you will have a good grasp of the challenges facing higher education, with a track record that includes managing a team in a relevant context, risk assessment and crisis management in challenging situations. 

You will be able to work in highly complex situations, often with conflicting demands, applying judgement and initiative to prioritise activity and develop clear action plans. You will also have proven ability to manage budgets and use rigorous data collection and analysis to inform your decision making.  

As our Student Support provision operates a 24/7 service, you will be expected to be a member of an ‘Out of Hours’ rota that provides management escalation for our 24/7 service.

An enhanced DBS check may be required for this role.

About University of Southampton   

As a university we aim to create an inclusive environment that attracts, supports and retains the best students and staff from diverse backgrounds and experiences from across the world. We are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.  

We offer a competitive benefits package that includes a contributory pension scheme, a generous holiday allowance and a range of other benefits

For an informal discussion about the post, please contact Helen Rowland, Director of Student Support (

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