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Clinical Assessment Officer

Employer
KINGS COLLEGE LONDON
Location
London (Central), London (Greater)
Salary
£32,179- £35,596 full time equivelent, including London Weighting Allowance
Closing date
3 Jan 2024

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Academic Discipline
Life sciences
Job Type
Professional Services
Contract Type
Permanent
Hours
Part Time

Job Details

The role forms part of a busy Assessment and Examination team within the Faculty Education Services department for the Faculty of Life Sciences and Medicine. The role supports the clinical examination events for 2500 students across the Professional Health programmes.   

The Clinical Examination Officer is responsible for coordinating the preparation and the events running of the clinical examinations (OSCEs). Producing floorplans, arranging equipment, and leading on invigilation recruitment; ensuring the examinations are of a highly organised, assured standard and are compliant with College and GMC regulations. 

We are seeking an enthusiastic, proactive individual who is committed to providing an excellent assessment provision.   

The post holder will be expected to communicate with a broad range of stakeholders, including academics, clinicians, technicians and a team of assessment colleagues across multiple hospital sites. 

A proactive approach to meeting deadlines, excellent time management and attention to detail are essential as is the ability to negotiate and influence in order to meet competing deadlines and priorities. 

Applicants must have excellent IT skills, in particular Microsoft Office with an emphasis on Excel. Some experience of a student records system (SITS), VLE (Moodle) and production of website publications would be beneficial. 

This post will be offered on an indefinite contract  

This is a 0.8 FTE  post

Key responsibilities

  • To deliver a professional and service centric assessment provision for clinical examinations (OSCEs), supporting the requirements of the professional programmes within the Faculty of Life Sciences and Medicine (FoLSM) 
  • Working within a team of Clinical Assessment Officers ensuring a consistent, accurate and timely service across all operational activity; including, scheduling and running exams, examiner and invigilation recruitment, and support with station content/ blueprint and mark sheet production and printing
  • To ensure a responsive and personable enquiry service with a coordinated approach to communications and production of publications, such as OSCE handbooks and online guidance
  • Responsible for maintaining high standards of accuracy across clinical assessment record data and across multiple systems ensuring data processing meets agreed deadlines in order to deliver student and academic expectations
  • To support the Senior Clinical Examinations Officer with the collation of station content, instruction and exam blueprint; following up with academic leads who may have missing or late material and assisting with external examiner processes in order to ensure print deadlines are met
  • To support with proof-reading requirements, checking spelling, grammar, punctuation numbering of questions and labelling of answer options; ensuring all approval processes have been applied in good time.  The role is not responsible for checking the medical /scientific /clinical or specialty content
  • To manage the production of clinical examination floor plans, ensuring these are produced and signed off well in advance of examination events commencing and by agreed deadlines
  • To liaise with other departments and stakeholders such as the Clinical Skills team and Hospital Site Administrators /Directors of Undergraduate Education (DuMEs); working collaboratively across teams to deliver a highly organised and quality assured examination across multiple sites
  • To ensure examination equipment is available and functioning, including supporting technology such as iPads, radios, videos and organising reliable check and balance of equipment well in advance of each examination event
  • To recruit and coordinate agency staff (student helpers) for invigilation duties; updating and maintaining the invigilators recruitment database (King’s Talent Bank) Ensuring temporary staff are well trained and able to deliver a professional service
  • Assist with training for all non-academic roles that enable the event to run; including comprehensive training for invigilators and for professional service colleagues who volunteer to help support the running of event
  • Coordinate the preparations in advance of the examination event: booking venues, coordinating invigilation and recruiting examiners. Supporting with ‘station’ set up and equipment checks.
  • Ensuring mark sheets are available at venues along with all other materials and assisting with the collection and reconciliation of mark sheets ensure assessment documentation is organised and stored securely that the integrity of examination content and information is maintained at all times
  • Ensuring exams run effectively on the day including oversight of invigilators and other temporary resource; calmly problem solving and escalating promptly where necessary to a senior examiner or senior administrator where an exam irregularity or incident occurs
  • To assist with the generic assessment mailbox ensuring students are appropriately supported and that emails are fully responded to within 24hrs 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience 

Essential Criteria

  1. Excellent communication and presentation skills; demonstrable ability to present information clearly, accurately and concisely to diverse audiences  
  2. Excellent time management with the ability to organise, and plan effectively across competing priorities 
  3. Excellent attention to detail with methodical, exacting standards of written and numerical accuracy 
  4. Able to manage individual workload while working to deliver shared team service levels and objectives 
  5. Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk 
  6. Ability to form professional networks and contribute positively to supporting change 
  7. Previous HE examination or event coordination experience; with an emphasis on working across a range of assessment activity 
  8. Excellent IT experience, across all Microsoft packages; advanced excel user and experience of production of analytical data reporting
  9. Demonstrative enthusiasm, drive and initiative; adopts a proactive approach 

Desirable criteria

  1. Degree or equivalent 
  2. Experience of programme governance and delivering professional committee servicing 

 

Further information

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible

Interviews are provisionally scheduled on Friday 12 January 2024

This role does not meet the requirements of the Home Office and therefore we are not able to offer sponsorship for candidates who require the right to work in the UK.

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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