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Assessment Officer

London (Greater)
Grade 4: £32,179 - £35,596 per annum, including London Weighting Allowance.
Closing date
29 Oct 2023

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Academic Discipline
Arts & Humanities
Job Type
Professional Services
Contract Type
Full Time

Job Details

Job description

King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.  

The Faculty of Dentistry, Oral & Craniofacial Sciences is seeking to recruit an assessment officer to be part of the administrative team providing support for all aspects of the administration of the examinations of the Bachelor of Dental Surgery (BDS) & BSc Dental Therapy and Hygiene (DTH) programmes and the external Overseas Registration Examination (ORE). Providing a professional, supportive, responsive and personable service incorporating front-line support as the first point of contact for students and academic staff. Supporting assessment processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems.   

This post will be offered on an indefinite contract 

This is a full-time post (with hybrid working in line with King’s policy)

Key responsibilities

  • Support all student assessment processes in line with university deadlines and regulations, and Faculty and external requirements, utilising systems and databases - e.g. student records systems, exam software and virtual learning environments, and in accordance with best practice, ensuring consistency of data and identify and resolving issues. These processes include: 

1)       the running of BDS and BSc DTH assessments and the ORE examinations’ processes, including but not limited to administrative preparation, venue booking, invigilator management, organising candidates, collating and checking results;

2)       ensuring comprehensive and up-to-date online examination resources are available for students and staff via KEATS (virtual learning environment) and Sharepoint;

3)       planning and preparation for clinical assessments.

  • Take responsibility for resolving students’ and academics’ enquiries, including face-to-face and via email, responding within agreed timeframes and escalating complex enquiries as appropriate.
  • Providing basic analytical and statistical breakdown of results for examinations as required. 
  • Assist in servicing meetings and assessment boards as directed by your line manager.
  • Actively participate in the development and improvement of the assessments and processes through identifying and suggesting improvements based on user feedback.
  • Work flexibly as part of a team, supporting others in times of high volume activity, providing cover and supporting the training and development of new staff members.
  • Take responsibility for own performance and development, through agreeing clear performance objectives, maintaining up-to-date knowledge and reflecting on own performance.
  • Take personal accountability for the data quality of student and assessment records, ensuring records are accurately maintained in accordance with the agreed retention schedules. 
  • Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. Maintain an up to date knowledge of the data protection requirements and to support Freedom of information and subject access requests.
  • Carry out other reasonable responsibilities commensurate with the grading of the post as required.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience 

Essential criteria  

1.      Degree level or equivalent qualification or experience 

2.      Excellent written and oral communication skills including the ability to draft documents and correspondence  

3.      Excellent organisation and time management skills and the ability to balance competing priorities under pressure 

4.      Strong numeracy skills and ability to analyse complex numerical data  

5.      Excellent working knowledge of Microsoft Office packages, ability to work on new systems and a good understanding of using Microsoft Excel 

6.      Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy 

7.      Ability to work with a broad range of stakeholders in a professional and assured manner 

8.      Proactive with the ability to work independently as well as delivering within a team 

9.      Experience of working in a customer facing environment with a knowledge of how to address complaints and service setbacks in a professional and efficient manner 

10.    Commitment to equality and diversity in the workplace  

Desirable criteria

11.  Experience of organising assessments or examinations  

12.  Experience of using virtual learning environments 

13.  Experience in the use of databases, student records systems (such as SITS) and website content management systems

Apply now

Apply now



King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit:

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at

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