Location: Docklands Campus
Salary: starting from £29,798 per annum inclusive of London Weighting
Post Type: Full Time
Post Type: Permanent
Closing Date: Thursday 12 October 2023
University of East London
We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and crafting a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for crafting positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About the Job
The Security services under Estates & Facilities is looking for a Security Co-ordinator. This is an exciting opportunity for anyone with a SIA Frontline CCTV license and experience to work with an in-house team covering the campus 24/7/365 with 4 days on 4 days off shift with alternating day and night shifts.
You will be monitoring carrying out security reception duties, co-ordinating officer duties and assist team to provide excellent customer care duties to the university stakeholders.
Strong communication skills are required for this role, in order to liaise with the stakeholders, emergency services and external clients.
The ideal candidate will have excellent communication and interpersonal skills, adhering politeness when dealing with customers in person or by telephone/intercom, listening, showing empathy, remaining calm under pressure and is able to deal with challenging situations.
Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our excellent work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary dependent on experience.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days closure over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a shared success bonus of £4,250 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on; Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
We're a disability confident employer and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.
As this role is not on the government’s eligible occupations list, we are unable to offer a certificate of sponsorship. Therefore, any offer provided to the successful candidate will be on the condition that you either have or are able to independently obtain the right to work in the UK.
Further details: Job Description & Person Specification Job Description & Person Specification
To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail firstname.lastname@example.org
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.