Medical Receptionist

Position Details

• Continuing | Full-Time
• Higher Education Officer Level 4 | $69,919 - $75,409 p.a.
• Location: Bedford Park / Kaurna Country  
• View Position Description

About the Office of the Deputy Vice Chancellor (Students)

The Office of the Deputy Vice-Chancellor (Students) provides administrative support to key strategic and operational functions of the University’s student-related and academic services. Under the general portfolio, the Office team support Portfolio leadership and facilitate dialogue between key service areas to help the Portfolio ensure Flinders’ educational offerings are innovative, of assured quality, and are student centred. This drives our values and ethos, our impact and engagement, and our vision to be internationally recognised as a world leader in research, an innovator in contemporary education, and the source of Australia’s most enterprising graduates.

About the Role

Flinders University has an exciting opening for a dynamic and motivated Medical Receptionist, within the Health, Counselling and Disability Service which provides a GP clinic, allied health and wellbeing services to students and staff.

Working in a multi-disciplinary, fast-paced environment, the Medical Receptionist will be responsible for a range of administrative and reception duties.

The Medical Receptionist will be committed to excellence in service provision and will deliver and contribute to a high-quality customer service culture, for students and staff. You will also be responsible for:

• Provision of professional and efficient reception services both by phone and in-person
• Completing a range of general administrative tasks including data entry, maintaining accurate records, taking EFTPOS payments, coding invoices, and booking appointments.
• Assisting with the various administrative tasks required to maintain efficient delivery of service including maintaining office supplies, stationery, scanning and producing letters.
• Purchasing goods and equipment, organising travel and reconciliation of petty cash in accordance with university policy and procedures.
• Maintaining appropriate records and filing systems

About You

As the successful Medical Receptionist your high-level interpersonal and communication skills will foster positive professional relationships and the ability to engage with a diverse range of students and staff, including those in distress or crisis. 

Your prior work experience in a busy setting, will prove that you can provide high-level attention to detail, administrative support in a high-pressure environment. You will be able to balance different admin tasks, such as answering phones and in person enquiries, and manage staff requests, whilst still ensuring that you deliver excellent customer service to students and staff.

The successful candidate, will also demonstrate:

• Completion or progress towards competition of a Certificate Qualification with relevant work experience and/or an equivalent combination of experience and/or education/training.
• Effective oral and written communication skills with capacity to prepare correspondence, agendas, minutes and other documents.
• Strong computer skills, including sound knowledge of Microsoft Office package and experience using medical software, and financial systems such as EFTPOS.  

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options
• Flexible working arrangements
• Wide range of professional development activities and services
• We embrace diversity and promote equity and inclusion for all students and staff
• Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 
• It is a requirement of this position that the incumbent maintain a current Working With Children Check which is satisfactory to the University in accordance with the Child Safety (Prohibited Persons) Act 2016 (SA).

How to Apply and Information

•  You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.
• For more information regarding this position, please contact Rhonda Menton.
• Please see here for our Reconciliation Action Plan
• Please see here for our Indigenous Workforce Strategy

Please note, late applications and applications sent via agencies will not be accepted.

Certification

Applications to be submitted before 10:00 pm:

02 Oct 2023

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.