Operational Support Officer

Alice Springs, Australia
$69,919 – $75,409 p.a.
11 Sep 2023
End of advertisement period
26 Sep 2023
Contract Type
Fixed Term
Part Time

Position Details

  • Fixed Term until December 2024 | 0.6FTE
  • Higher Education Officer Level 4 | $69,919 – $75,409 p.a.
  • Location: Arrernte - Alice Springs
  • View Position Description

About Flinders Rural and Remote Health NT 

At Flinders Rural and Remote Health NT, our aim is to be a hub for innovative health research, education, and workforce development across the Northern Territory.  We engage with students, community, and stakeholders to provide critical programs, such as the Northern Territory Medical Program, Paramedicine, Rural Clinical School, and the University Department of Rural Health. 

Our postgraduate education pathways (Remote Health Practice Program), provides workforce development through Indigenous health and clinical skills training, and we have a community driven research program led by researchers committed to improving health outcomes. We work alongside Poche SA+NT focusing on Indigenous leadership capacity development and developing the Indigenous health workforce.  All activities are driven by our values which focus on the long-term and short-term needs of the NT community. 

Flinders in Alice Springs (Arrernte Country)

Alice Springs / Arrernte Country is an important gateway for exploring the Red Centre and through the Flinders’ footprint across the Australian Central Corridor. We aim to improve the health outcomes of people in remote communities through high-quality education, training, and research with a focus on Remote Health. We have campuses in Alice Springs at the Centre for Remote Health, and at the Rabuntja Building in the Alice Springs Hospital Grounds. We have several exciting activities in Alice Springs, including the Northern Territory Medical Program, student placements under the University Department of Rural Health, Remote Health Practice program, research in remote health, and many other student activities and events. Click here to learn more.

About the Role

Under routine to general direction, the Operational Support Officer will form part of the Operations Support Team and provide accurate, efficient and timely operational and administrative support to the members of the Rural and Remote Health (RRH) leadership team and a variety of programs offered in Alice Springs including health student placements and accommodation, the Northern Territory Medical Program, short course training programs and ongoing research.

The role will also provide first point of contact for visiting staff, students, contractors and the public at the Alice Springs Campus as required and provide operational and onsite support to the Facilities Manager, local staff and students as needed.

About You

To be successful as the Operational Support Officer we are looking for an organised, co-operative, and patient team member. Able to exercise judgement to solve problems, a commitment to customer service and support will be part of your nature. You will have a sound knowledge of administration, Microsoft Office tools and event organisation. For this position, a Northern Territory Driver’s License is required.

In more detail, we would look for a candidate who can demonstrate:

  • Completion of a Diploma or relevant work experience in a similar role.
  • Effective verbal and written communication skills to produce quality documentation.
  • An ability to work with people across different sites and from a diverse range of cultural backgrounds.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

  • 17% Superannuation + salary packaging options
  • Flexible working arrangements
  • Wide range of professional development activities and services
  • We embrace diversity and promote equity and inclusion for all students and staff
  • 6 weeks annual leave.

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

  • A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.
  • Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy 
  • Northern Territory Government legislation (the Care and Protection of Children Act 2007) now requires all individuals in child related employment or whose duties involve, or are likely to involve, contact with a child, to hold a valid 'Working with Children Clearance' (Ochre Card). This position involves child related work and is assessed as requiring a Working with Children Clearance/Ochre Card.
  • A Northern Territory Driver’s Licence is required.

How to Apply and Information

Please note, late applications and applications sent via agencies will not be accepted.


Applications to be submitted before 10:00 pm:

26 Sept 2023

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.