Location: Docklands Campus
Salary: Starting from £44,577 per annum inclusive of London Weighting
Post Type: Full Time
Post Type: Permanent
Closing Date: Thursday 28 September 2023
Interview Date: Monday 09 October 2023
University of East London
We’re the University of East London (UEL) founded in 1898 and proud to change lives through education. Our goal is to advance industry 5.0 careers-first education and provide a clear path to the jobs and opportunities of the future. We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can't achieve this goal alone. We need forward-thinking, innovative, and curious individuals like you to join our community and help us craft our future. As part of our team, you'll have the opportunity to work with a diverse range of people who share your passion for creating positive change. We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status quo.
About the Job
Do you have proven experience of delivering high-quality customer service in a Higher Education or related setting? Are you looking for a challenging role in an environment that is open, vibrant and welcomes new ideas?
This is an exciting strategic role within the Academic Partnerships and Global Engagement team to lead, manage and shape the academic partnership portfolio and directly manage several of UEL’s key academic partnerships.
As part of a forward-thinking team, you will provide strategic input, process improvement and day to day support to effectively manage the portfolio of UEL’s academic accounts within Egypt and the Middle East. You will commit to providing an outstanding customer service across your portfolio of global academic partners through strong collaboration with internal stakeholders and leading and supporting operational activity aligned to the university’s ambitious business growth targets.
To succeed, you will need a proven track record of working with academic partners in a higher education setting. We are looking for an exceptional project manager and communicator with demonstrable experience of delivering to KPI’s, effectively managing teams and working with internal and external stakeholders to deliver results. With strong organisation, analytical and account management skills, the post holder will have experience of managing the quality and risk landscape across an academic partnership portfolio. You will also need a high level of understanding of the operational procedures required to develop and monitor existing academic partnerships.
Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas) plus bank holidays, hybrid working for most positions, and we’re always open to consider flexible working arrangements. We have a shared success bonus of £4,250 pa, subsidised gym membership, 3 times base salary life assurance, a cashback healthcare scheme and wide variety of other generous benefits including discounts on; Apple and Samsung products, holidays, clothing, fitness, lifestyle, dining out and weekly shopping.
UEL is an inclusive equal opportunities employer and are proud of our Equality, Diversity and Inclusivity achievements, including: zero gender pay gap, members of Stonewall and have won Athena Swan awards. We expect all employees of UEL to accept our EDI policy and will not tolerate discrimination in any form.
So, if you’d like to take your career to the next level with us here at the University of East London and are inspired by our environment and commit to success, we want you to apply today!
Further details: Job Description & Person Specification
To contact the recruitment team please phone +44 20 8223 3000 x 4600 or e-mail firstname.lastname@example.org
CVs without a completed application form will not be accepted.
At UEL we are committed to working together to build a community which values diversity in both our staff and student populations, is representative and inclusive, enabling all to progress and thrive.