Computing Support Technician
- Employer
- KINGS COLLEGE LONDON
- Location
- London (Greater) (GB)
- Closing date
- 15 Aug 2024
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- Job Type
- Professional Services, Other Professional Services
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
The faculty of Natural, Mathematical & Engineering Sciences is looking for a talented computing support technician to be the very first point of contact for all computing issues.
The role holder will work within the Faculty Computing Support Team to install, support and maintain computing systems for teaching and research.
The team provide a customer focused service for a varied user base in a growing faculty where the use of new technology drives both teaching and research development.
This role will provide the first line of support across a range of technology issues, interacting with users in-person and the ticketing systems.
The role holder will be supporting both staff and students which collectively make up a 4,500 growing user base.
The Computing Support Team is a small team of 10 who play a part in supporting desktops, laptops, servers, cloud systems and in-house web applications.
Most of our environment is Linux so the ideal candidate will have strong troubleshooting skills in Linux. We also use a small percentage of Windows and Mac devices.
The candidate should be able to deliver a very high level of customer service throughout the lifetime of the incident.
This post will be offered on an indefinite contract
This is a full-time
Company
King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.
King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.
King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.
King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.
King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.
- Mini-site
- KINGS COLLEGE LONDON
- Telephone
- +(44)02078365454
- Location
-
STRAND
LONDON
WC2R 2LS
GB
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