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Taught Assessments and Awards Officer

Employer
KINGS COLLEGE LONDON
Location
London (Greater)
Closing date
2 Jul 2023

Job Details

Job Description

About Us  

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

We are the Exams, Assessments and Timetabling team. We are responsible for the delivery of a comprehensive service that is fit for purpose and evolves constantly to meet the needs of our students. This includes devising and implementing all associated business processes to ensure they are responsive and proactive, and driving a culture of service management and improvement that centres our students at the heart of the service. 

We are part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About the Role

We are recruiting for a Taught Assessments and Awards Officer to deliver professional and efficient administrative support as part of a comprehensive, professional and student-centred service. The postholder will work collaboratively as part of a team where activities vary weekly across the academic year.

This is an exciting opportunity for candidates looking to develop and grow their expertise in records and data management, and gain greater insight into the management of the student journey at a large institution. 

We encourage applicants who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. 

This post will be offered on an indefinite contract. 

This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.

This is currently a hybrid working role with both work from home and on campus. Role will be based in our department, currently on the Waterloo campus

Key responsibilities

  • Importing of Student Assessment data (both coursework and examination marks) 
  • Act as a first point of contact for student assessment providing advice and guidance to staff and students 
  • Updating student assessment records in SITS. 
  • Assisting with data cleansing activities for HESA and other key operational processes. 
  • Production and issue of all official College certificates for undergraduate, taught postgraduate and research degree students, and the issue of all replacement certificates 
  • Assist with the authentication of degree certificates and transcripts, and the HEDD (education verification) process 
  • Follow procedures accurately and consistently, whilst maintaining confidentiality with regards to personal information  
  • Developing an expert knowledge of our Student Records Management System (SITS)  

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. 

  Skills, knowledge, and experience 

Essential criteria  

Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role    Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training 

  1. Excellent written and oral communication skills, with the ability to explain complex and often numerical information in an easy to understand manner   
  2. Experience of working with data sets  
  3. Excellent attention to detail and an eye for accuracy   
  4. Good time management skills, with the ability to work under pressure and handle a large volume of work with tight deadlines   
  5. Knowledge of policies and procedures, specifically around data management, and their application in a Higher Education context  
  6. Excellent IT Skills, including with the Microsoft Office suite 
  7. Experience of providing excellent customer service  
  8. Ability to work collaboratively 

Desirable criteria

  1. Experience of working with SITS or equivalent student records database  
  2. Experience of working in Higher Education administration  
  3. Understanding of the General Data Protection Regulation (GDPR)  

  Further information

Please submit a personal statement when applying for this vacancy, clearly setting out how you meet the essential criteria, as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website: https://jobs.kcl.ac.uk/gb/en/applying     

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here. 

Although we have made improvements over the last number of years, our team is still under-represented in terms of staff from global majority ethnicities, LGBTQ+ identities, and from people with disabilities. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. 

Interviews are scheduled to take place on week commencing 27th June

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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