Business Analyst

Darlington, Australia
$100,032- $108,979 plus 17% Superannuation
26 May 2023
End of advertisement period
11 Jun 2023
Contract Type
Full Time
  • Full time, continuing position
  • Excellent opportunity to support the optimisation of the student experience
  • Base salary $100,032- $108,979 plus 17% Superannuation

About the opportunity

The Business Analyst is responsible for gathering and documenting requirements for University-wide operational reporting on data held in the student administration system (Sydney Student) and all SAS systems (ServiceNow, PowerBI, Cisco etc.) to ensure optimisation of the student experience. The Business Analyst assists with defining solutions for new and incremental development and works with the business users to clarify any aspects of the reporting solution including business definition and rules. The position establishes effective, customer focused working relationships with business users to identify and understand requirements, develop user friendly solutions, and effectively communicate and present those solutions with a focus on the overall student experience. The Business Analyst focus is to optimise Student Administration functions to support the organisations strategic goals and to improve process efficiency and effectiveness with student experience being the pivotal outcome. This is achieved by working with the business to identify opportunities across the Policy, People, Process and Systems domains to continuously improve the services delivered by the unit.

Your key responsibilities will be to:

  • provide support for knowledge management, reporting, and project management within the SAS (Student Admin Services) portfolio
  • analyse business requirements, create project plans, provide recommendations
  • partner with key stakeholders to identify and implement business process improvements
  • gather and document business process, University policy and technical requirements and interpret for the development of operational reports
  • provide workshops and training as required
  • proactively identify issues and improvement opportunities, including analysing data and information, applying agreed methods, templates and approaches, and coordinating procedural and information updates
  • take a proactive approach to developing required competencies, keeping up to date and maintaining the required level of skills
  • ensure best practice in business analysis, process improvement and project management

About you:

  • experience in business analysis and delivery of change management principles
  • understanding of and experience with Agile methodology
  • experience with business process modelling/mapping, methodology development and data mapping
  • experience with writing business requirements in highly complex environments
  • strong analytical skills, problem solving and attention to detail
  • advanced Microsoft skills including visio, power BI etc
  • excellent communication and interpersonal skills and the ability to work with people at all levels of an organisation
  • time management and organisational skills.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Sajad Bahram, Recruitment Operations, by email to

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 11 June 2023 11:59 PM

Similar jobs

Similar jobs