Apprentice IT Support Specialist
School/Department: IT Services
Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered
Contract type: Permanent
Salary: Full time starting salary is normally in the range of £21,029 per annum
Apply by: 18/06/2023
About the Role
The purpose of this role is to train and develop an apprentice to be able to provide IT support to students, staff and associates across the University.
The role is hands on and requires problem solving, creative thinking, maintaining equipment and helping students, staff and associates to make best use of the IT Services provided.
Alongside these practical skills the role will also require the successful completion of a fully funded Level 3 Information Communications Technician Advanced Apprenticeship. You will spend one day a week at college and four days a week in Cranfield until the end of your apprenticeship.
You will have a good standard of education evidenced by up to 5 GCSEs at grade 4 (old grade C) and above including Mathematics and English (or equivalent level qualifications)
You will also have a keen interest in IT and be prepared to study and commit to an Information Communications Technician Apprenticeship
A basic knowledge of computers and software, such as Microsoft Office and Teams, will be necessary for both study and work activities.
You will be dependable and reliable with an enthusiastic and customer focused aptitude.
Our equal opportunities and diversity monitoring has shown that women and minority ethnic groups are currently underrepresented within engineering and the technical workforce and so we actively encourage applications from eligible candidates from these groups.
To further demonstrate our commitment to progressing gender diversity in STEM, we hold an Institutional Athena SWAN Bronze award, are members of Working Families, sponsors of International Women in Engineering Day and signatories of the Women in Defence and Women in Aerospace and Aviation Charters.
As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here.
IT Services is a university-wide Professional Service Unit with a remit to provide a full-service digital IT systems and computing capability in support of the strategic priorities for research, education, and administration. The University’s business relies critically on IT systems and services (IT infrastructure, information systems, security, and service/support).
Our Values and Commitments
Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here.
We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme.We are also committed to actively exploring flexible working options for each role. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here.
As part of our commitment to support and develop technical staff across the University, we are a founding signatory of the Science Council's Technician Commitment. Find out more here.
Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients, and partners.
How to apply
Applications will be handled by MK College, our apprenticeship delivery partner, in the first instance.
For an informal discussion about this opportunity, please contact Billa Malhi, on 01234 754140 or preferably by emailing email@example.com
Closing date for receipt of applications: 18 June 2023