Job Description

The successful candidate will provide statistical and technical support for the Office of the Provost, as well as IT support for the university’s initiatives. The successful candidate is also expected to provide administrative support for the office.

Responsibilities include but are not limited to the following:

• Work with respective departments to ensure data integrity and to prepare statistical/ data reports for reporting
• Propose and implement solutions to automate report generation and work processes
• Provide technical and administrative support on implemented systems/ platforms
• Assist in the maintaining and loaning of IT equipment to internal stakeholders
• Provide technical support for the university’s admission exercise
• Assist with web-related and videography matters as needed
• Participate in university-wide events (e.g., examination invigilation duties, convocation, etc.)
• Assist with ad-hoc tasks assigned by Reporting Officer and/ or Director

Job Requirements

Academic Education and skillsets:

• Degree holder in Information Technology (IT)/ Computing, statistics or other relevant disciplines, or, candidate with at least 1-2 years of relevant working experience in IT/ technical support, or statistics. Fresh graduates are welcome.
• Proficient in the use of Microsoft Office applications, especially with Microsoft Excel (formulas and Visual Basic for Applications (VBA)) and Adobe software (e.g. Photoshop, After Effects, etc.)
• Knowledge of scripting languages (e.g., VBA, JavaScript) would be an added advantage
• Basic knowledge in content management systems and web development languages (e.g., HTML, CSS) and basic experience with data visualisation software (e.g., Power BI) would be an added advantage
• ​​​​Will be required to work on occasional Saturdays to support university events/ exercises

Personal Attributes:

• Tech-savvy
• Good interpersonal, organizational, and analytical skills
• Meticulous and possess high level of discretion and integrity
• Resourceful team player who is able to work independently and display initiative
• Able to take challenges and self-driven to learn new technologies
• Good verbal and written communications skills