Student Money Adviser

Student Experience

Location: Guildford
Salary: £14,881 to £17,157 per annum, pro rata, 18 hours (0.5 FTE)  
Fixed Term for 12 months
Post Type: Part Time
Closing Date: 23.59 hours BST on Monday 17 April 2023
Reference: 018623

The University of Surrey is one of the UK’s leading public research universities and proud to be ranked 9^th in the UK in the National Student Survey.  

Our Student Experience department is instrumental in us achieving such high student satisfaction levels. They provide our students with access to immediate support and advice on student life related queries, opportunities for dialogue with the University and our Students’ Union. 

Your role will involve working as part of the Student Experience Department to deliver student focused advice and guidance to students on a range of funding and financial matters. This role requires an enthusiastic, self- motivated individual that can multi- task, with the ability to work effectively under pressure, both individually and as part of a team. Experience of implementing and working with various polices is essential.  

This role is fixed-term for 12 months and the post holder will work 18 hours per week, ideally on a Wednesday morning, a Thursday and a Friday. 

The post holder will undertake specialist and complex casework providing expert, high quality information and guidance to applicants and students on statutory and discretionary funding.  You will also provide support and guidance to staff within the University in respect of a range of advice matters, including finance and funding regulations.  

This role is expected to contribute to the provision of a professional and specialist advice and guidance service to all students, to encourage their academic progress and student retention.   

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We value everyone in our community and are seeking to increase the diversity. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities. 

In return we offer a generous pension, flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery. 

For further information regarding this position, please contact Holly Wilcox: h.wilcox@surrey.ac.uk.

Please ensure that you upload your CV when submitting the online application.

Further details: Job Description

For more information and to apply online, please download the further details and click on the 'apply online' button above.

In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.

Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community.  Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.