Senior Teaching and Learning Support Officer

Faculty of Education, Health and Human Sciences

Location: Greenwich Campus
Salary: £28,762 to £34,308 plus £5118 London weighting per annum
Contract Type: Permanent
Release Date: Monday 13 March 2023
Closing Date: Monday 27 March 2023
Interview Date: To be confirmed
Reference: 3775-E

The Faculty of Education, Health and Human Sciences are seeking to recruit a Senior Teaching and Learning Officer to provide a high-quality student focused faculty administrative service across all faculty programmes. Working across three vibrant schools, the posts is pivotal for the student experience and success within the faculty. The Senior Teaching and Learning Officer role will play a key role within the Teaching, Learning and Programme Support Team.

The main responsibility is to provide high standard of support for programme administration and learning and teaching activities, ensuring an effective and efficient service is maintained across Departmental/School/Faculty activities to ensure that students have an excellent customer experience. Key to this role is ensuring robust administrative systems, processes, and procedures across the faculty. 

The successful applicant will be based on the Greenwich Maritime Campus a UNESCO world heritage site.  

Awarded Silver in the 2017 Teaching Excellence Framework, the University has a growing reputation for teaching and learning, an attractive portfolio of academic programmes, and highly talented and motivated staff.  We specialise in high quality, professional degrees at undergraduate and postgraduate levels.

We are looking for someone with proven administrative experience, preferably in a large and complex organisation - ideally within higher education. You will be ready to step up to management or have experience. The successful candidate will possess strong communication skills.  You can quickly build strong and positive working relationships with administrative and academic colleagues.  You have excellent organisational skills and can plan and prioritise a busy schedule of work to achieve objectives.  You will have strong IT skills and enjoy multi-tasking, having several projects on the go at any one time. Comfortable with rapid change, you are happy to be part of a close-knit team with shared objectives. Your track record includes servicing formal meetings, using records systems and databases, together with a commitment to continuous improvement and solving challenges through innovation.  Great problem-solving and decision-making skills are crucial alongside accuracy and an eye for detail. We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

For an informal discussion about the post please contact Gary Corcoran on g.corcoran@greenwich.ac.uk 

Should you have any recruitment related queries please contact the HR Recruitment Team on hrsr-feh@gre.ac.uk

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.