Associate Director Student Support

Darwin, Australia
$123,898 to $137,506
10 Mar 2023
End of advertisement period
27 Mar 2023
Contract Type
Full Time
  • Full time, continuing appointment
  • Professional level 10 salary $123,898 to $137,506
  • Plus 17%superannuation and 6 weeks annual leave
  • Casuarina Campus

Provide strategic leadership for student support services at CDU

About the Position

As Associate Director Student Support, you will be responsible for the strategic leadership of student support services that includes, counselling, access & inclusion, international student support, off-campus student accommodation and the University’s response to the Respect Now Always campaign (to end sexual assault and sexual violence on campus) and the development of a Safer Communities program for all students (vocational and higher education, international and domestic). You will develop proactive strategies that will enable the University to achieve growth through student retention and improvements to the overall student experience and will respond to complex academic and welfare cases that require expertise in navigating relevant legislative environments whilst balancing the needs of both the University and the student.

About You

To be successful, you will possess:

  • A relevant postgraduate qualification and/or extensive experience in a managerial role and a significant body of knowledge in a related professional area.
  • Proven ability to make significant contributions to business strategy, including assessing threats and opportunities in the external environment and analyzing internal strengths and weaknesses.
  • High-level business planning skills including the ability to manage high impact programs of work, ensuring critical deadlines are met, and that risks, issues and resources are effectively managed. 
  • Advanced communication skills, with excellent written skills suitable for drafting policies, plans and business cases, and the ability to strongly influence senior stakeholders through outstanding relationship management.
  • Demonstrated ability to quickly form effective ad-hoc teams, and to lead a large team to successful outcomes, including workforce planning, talent acquisition and capacity building.
  • Senior experience in managing student support functions and/or accountability for the integrity and quality of cross-organisational administrative functions in a highly regulated environment.
  • Expert understanding of the principles of equality of opportunity and non-discrimination principles in education and the promotion of special measures aimed at achieving equality of opportunity, particularly for students with a disability.

To view the responsibilities of the role please click on the: Position Profile


Appointment to this role will be at Professional Level 10 and the base salary will be in the range $123,898 to $137.506 per annum. The total remuneration package will be in the range of $144,960 to $160,882 per annum including 17% superannuation.

What’s in it for you?

  • An employer who values your contribution to build a bigger, better and stronger university
  • Work with a University committed to changing people’s lives for the better through training, education and research
  • An enviable lifestyle within the unique and spectacular Northern Territory
  • Opportunities for professional development, paid study and career progression
  • 17% superannuation
  • 6 weeks of paid annual leave
  • 20 weeks of paid parental leave, in addition to government payments (eligibility criteria apply)
  • Recognition of prior service with another Australian University / NT Government for Long Service Leave
  • Free on-campus parking in designated areas
  • Employee Assistance Program
  • Salary Packaging opportunities

How to Apply

All applications must be received online via the ‘apply’ button and should include your resume and a cover letter outlining your interest in the role and relevant skills and experience.

For a confidential discussion please contact Sarah Fletcher on 08 8946 6290 or email

Diversity and Inclusion

At CDU we actively celebrate our diversity. We innovate, embrace new ideas, and act with courage and kindness. We’re about what we can give to the world rather than what we take, and we believe in the transformative power of education. We work hard to make sure every member of our university community feels that they truly belong. Understanding that it is through our focus on our people and leveraging our differences that will make CDU the most connected university in Australia, we are striving to ensure that our culture and our community is inclusive of all our staff, students and visitors. We are committed to maintaining a culture where everyone feels respected, safe, encouraged to speak up and supported in achieving their professional goals. Applications from First Nations people, women at all levels, culturally and linguistically diverse people, people with disability, neurotypical and neurodiverse people, LGBTIQ+ people, people with family and caring responsibilities and people at all stages of their careers are welcomed.

You make CDU. And we want you to be exactly who you are.

Applications Close: Monday 27 March 2023