Senior IT Support Technician

Birmingham, United Kingdom
£27,929 - £31,411 per annum
10 Mar 2023
End of advertisement period
24 Mar 2023
Contract Type
Full Time

Salary: £27,929 - £31,411 per annum
Contract Type: Permanent, Full-time
Closing Date: 24-03-2023 12 Midday
Support/Academic/Management: Support

University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician

The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus

The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus 

The ideal candidate will have solid experience of hardware and software, working with a large diverse customer base with excellent troubleshooting and technical problem-solving skills

Closing Date - Friday 24 March 2023 at midday.


  • 38 days’ paid leave per year (26 days’ annual leave plus 12 bank holiday and concessionary days)
  • Local Government Pension scheme
  • Private healthcare 
  • Excellent staff development opportunities 
  • Salary sacrifice car leasing, tech and cycle schemes 
  • Heavily-subsidised on-site car parking 
  • Free Gym Membership 
  • Employee Assistance Programme 

Standard information:

UCB is an equal opportunities employer.

University College Birmingham is proud to have been voted UK University of the Year in the prestigious 2022 Whatuni Student Choice Awards. We are also the best university for Student Support. The awards are voted for by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students.

University College Birmingham works in partnership with the University of Warwick - Ranked eighth in the 2023 Guardian League Tables and 10th in the UK in the QS World University rankings 2023.  

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

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