Duty Manager

Surrey, United Kingdom
£27,138 per annum
09 Feb 2023
End of advertisement period
16 Feb 2023
Contract Type
Fixed Term, Maternity Cover
Full Time


Location: Guildford
Salary: £27,138 per annum
Post Type: Full Time
Closing Date: 23.59 hours GMT on Thursday 16 February 2023
Reference: 0525227R

An opportunity has arisen within the Operations department for a proactive, self-motivated and highly organised individual to join our team as a Duty Manager on a 12 month fixed-term maternity cover. You will be responsible for supervising the provision of excellent customer services and the day-today operations of the centre. This will include; cleaning, maintenance, preparation of areas & equipment for sessions as appropriate and contributing to the health and safety of such activities. The role will include working early morning, late evenings and weekends on a rota basis.

The post-holder will have previous experience in a supervisory role, will hold a National Pool Lifeguard Qualification (or equivalent) and also a First Aid Certificate. Understanding the importance of Health and Safety in the leisure industry is essential and the candidate should have the ability to deliver a high quality service with minimum supervision. The post-holder should have experience within a wet & dry facility and will be expected to build effective working relationships within the teams, with colleagues and with external partners. They should also be adaptable & flexible and will have the ability to deal with customers and their queries and concerns with tact and diplomacy.

Surrey Sports Park is at the heart of sport and physical activity in Surrey, and our mission is to deliver the best possible sport, health and wellbeing experience to our University of Surrey students and to the wider SSP community. We provide strategic added value to the University by delivering an outstanding student experience through social and competitive sport and providing an excellent environment for wellness and fitness for Surrey staff and students, and our community impact is significant both culturally and physically. The team is passionate and high performing, and the business model requires us to deliver a self-sustaining, well managed and customer service focused business.

If you would like to discuss this role further please contact Adam Clarke on 01483 684890 or email

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.

Please note CVs cannot be accepted without a completed application form.

Surrey Sports Park is committed to being an equal opportunities employer.

Please be aware this role could close earlier if the current post holder returns from maternity leave.

Further details: Job Description

For more information and to apply online, please download the further details and click on the 'apply online' button above.

In return we offer a generous pension, relocation assistance where appropriate, flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.

Click here to find out more about the benefits we offer to support you.

The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

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