Education Support Officer

Camperdown, Australia
$91,644 - $98,796 (contingent upon experience) + 17% superannuation
27 Jan 2023
End of advertisement period
12 Feb 2023
Academic Discipline
Social Sciences, Education
Contract Type
Full Time
  • Be part of a dynamic, supportive work environment in a large, complex organisation
  • Opportunity to provide a broad range of education administrative and operational support to academic and teaching staff to meet the educational (teaching and curriculum) support needs of the Faculty of Medicine and Health at the University of Sydney
  • Multiple full-time positions on a continuing basis, with a Base Salary of $91,644 - $98,796 (contingent upon experience) + 17% superannuation

About the opportunity

The University of Sydney is now ranked 38th in the world for 2022 university rankings, moving up 5 places in the last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 18th in the world.

As such, we are in a period of exciting and significant investment in our Faculty of Medicine and Health and in order to deliver on the University's ambitious strategic plan, we are looking for multiple Education Support Officers to provide a broad range of educational administration and operational support to academic, teaching, and professional staff to meet the education support needs of the Faculty. You are expected to exercise a degree of initiative and judgment in planning work activity and resolving problems associated with day-to-day operating procedures directly linked to their key accountabilities.

Please note that these roles are not open to current University of Sydney students.

This role may be required to travel between locations to support other work areas.

Your key responsibilities will be to:

  • coordinate the compilation of academic content and materials prepared by Academic and Teaching staff for programs of study, for printed publications and/or uploading to Canvas/online systems
  • coordinate processes for teaching activities, including unit of study outline templates, assessments, examinations, plagiarism, special consideration, prizes and scholarships, results processing and student evaluation sheets
  • provide support and training for new Academic/Sessional Teaching staff on using the University systems and the application of policies relevant to learning and teaching
  • liaise with and establishes effective working relationships with key staff to ensure that the work area's education support, learning and teaching priorities and needs are effectively met.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for Education Support Officers who have:

  • demonstrated client focus with strong stakeholder engagement capability to enable the delivery of successful outcomes
  • effective and tactful communication skills (both verbal and written) together with strong problem solving skills and the ability to use initiative and exercise sound judgement, along with the ability to prioritise workload during busy periods
  • superior computer skills, including database maintenance, experience with Microsoft Office
  • experience delivering education programs, preferably in a tertiary education environment
  • highly developed interpersonal skills with the ability to build and maintain relationships with a diverse range of stakeholders including internal and external customers and suppliers, and University students.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Esra Yavuzcehre, Recruitment Consultant, by email to

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 12 February 2023 11:59 PM

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