Education Support Officer, Clinical

Wahroonga, Ku-ring-gai, Australia
$91,644 (pro-rata) + 17% superannuation
18 Jan 2023
End of advertisement period
01 Feb 2023
Academic Discipline
Social Sciences, Education
Contract Type
Fixed Term
Part Time
  • Part time (0.8FTE) 12-month fixed term position based at our Concord Clinical School
  • Opportunity to support the provision of a broad range of educational support services to academic and teaching staff and providing the link between Education and Health partners in the timetabling and management of Medical Student training
  • Base Salary $91,644 (pro-rata) + 17% superannuation

About the opportunity

The University of Sydney is now ranked 38th in the world for 2022 university rankings, moving up 5 places in the last year. Our graduate employability is 1st in Australia, and 4th in the world; our subject rankings in Medicine are rated 1st in Australia, and 18th in the world.

Concord Repatriation General Hospital (CRG, or Concord) is proud of its healthcare service excellence and leadership in clinical care. Concord is part of a network of hospitals and healthcare services within Sydney Local Health District. Since its establishment as the 113th Australian General Hospital in 1941, Concord has built on its strengths of providing quality health services to returned servicemen and women and local communities, as well as undertaking world class clinical education and research.

As such, we are in a period of exciting and significant investment in our Faculty of Medicine and Health and in order to deliver on the University's ambitious strategic plan, we are seeking an Education Support Officer (Clinical) to support the provision of a broad range of educational support services to academic and teaching staff, ensuring the needs of the work area are met effectively and efficiently. The Education Support Officer (Clinical) is required to liaise and communicate with a range of internal and external clients including representatives from the Local Health District (LHD). The role provides the link between the Education and Health partners in the timetabling and management of Medical Student training. This role will be embedded in the clinical school.

This position will be expected to be on site at the at Concord Medical Education Centre.

Your key responsibilities will be to:

  • coordinate and provide administrative support for clinical teaching including the recruitment, engagement and ongoing relationship management with paid and non-paid clinical tutors and supervisors, including timetabling and logistical management (including booking and preparation of teaching spaces) of the unpaid volunteer involvement
  • coordinate the educational or teaching and curriculum reporting and compliance requirements
  • coordinate and implement operational and education support to the work area's academic and teaching staff, including timetabling and scheduling activities
  • communicate with students regarding clinical placements including Learning Management System (LMS) information, team timetables and support student requirements
  • provide and coordinate a broad range of education (learning and curriculum) support for the work area and its academic and teaching staff
  • liaise with and build strong relationships with key staff and relevant stakeholders, including staff, academics, and clinicians from the LHD
  • develop, implement, and report on the delivery of the medical program in collaboration with relevant academic staff.

About you

  • possess exceptional stakeholder engagement and management skills
  • have demonstrated experience in customer service orientation, ideally supporting students, and liaising with external stakeholders
  • have effective and tactful communication skills (both verbal and written) together with strong problem-solving skills with the ability to prioritise workload during busy periods
  • have excellent time and workload management skills with demonstrated ability to prioritise effectively, manage multiple tasks, meet deadlines and achieve required outcomes
  • have a background in education and or hospital administration environments
  • have demonstrated experience in continuous process improvement initiatives; particularly, committed to creating a meaningful standard operating procedure (SOP), and creating new workflow arrangements
  • have proven experience in coordination and facilitation activities.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

As this position is located on an NSW Health site, it is a regulatory requirement to complete compulsory employment checks prior to starting in this position. For more information and instructions, please visit: NSW Health employment requirements

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Esra Yavuzcehre, Recruitment Consultant, via email to

© The University of Sydney

Click to view the Position Description for this role.

Applications Close

Wednesday 01 February 2023 11:59 PM

Similar jobs

Similar jobs